The customer service was fantastic--10/10. The manager and another associate I interacted with were so courteous and helpful. I was disappointed that I couldn't access the facility 24/7, even with my access code. I showed up with a car full of stuff at 10:30pm, only to find out that it closed at 10:00pm.
Verified User
•
Oct 16, 2025
1.0/5
1.0/5
Unresponsive- been trying to get account moved to new ownership for three months- no call backs no one is ever available.
Verified User
•
Oct 9, 2025
5.0/5
5.0/5
The price for the storage unit was reasonable and the people there was great.
Verified User
•
Oct 1, 2025
1.0/5
1.0/5
Price increases are out of control inconsistent and probably illegal for how many increases in a one year period that happens at your location.A customer since 2010
Verified User
•
Sep 23, 2025
5.0/5
5.0/5
I was also surprised to see the person Tonya or Tanya at the service desk as well as showing us a different unit and when we left the premises she was outside sweeping inside the gate and then went to the street ou
Verified User
•
Sep 23, 2025
5.0/5
5.0/5
This location is very clean and cameras everywhere which makes me feel safe and comfortable
Verified User
•
Sep 19, 2025
5.0/5
5.0/5
Staff was great, facility was clean, convenient access, stored items came out in good condition
Verified User
•
Sep 1, 2025
5.0/5
5.0/5
The people who work there are so kind and helpful. I was moving my mother’s items after she passed away. Both Tanya and Rodney really went out of their way to make sure everything was done correctly for me.
Verified User
•
Aug 28, 2025
4.0/5
4.0/5
The facility was always clean and office personnel provided excellent customer service.
The customer service was fantastic--10/10. The manager and another associate I interacted with were so courteous and helpful. I was disappointed that I couldn't access the facility 24/7, even with my access code. I showed up with a car full of stuff at 10:30pm, only to find out that it closed at 10:00pm.
Verified User
•
Oct 16, 2025
1.0/5
1.0/5
Unresponsive- been trying to get account moved to new ownership for three months- no call backs no one is ever available.
Verified User
•
Oct 9, 2025
5.0/5
5.0/5
The price for the storage unit was reasonable and the people there was great.
Verified User
•
Oct 1, 2025
1.0/5
1.0/5
Price increases are out of control inconsistent and probably illegal for how many increases in a one year period that happens at your location.A customer since 2010
Verified User
•
Sep 23, 2025
5.0/5
5.0/5
I was also surprised to see the person Tonya or Tanya at the service desk as well as showing us a different unit and when we left the premises she was outside sweeping inside the gate and then went to the street ou
Verified User
•
Sep 23, 2025
5.0/5
5.0/5
This location is very clean and cameras everywhere which makes me feel safe and comfortable
Verified User
•
Sep 19, 2025
5.0/5
5.0/5
Staff was great, facility was clean, convenient access, stored items came out in good condition
Verified User
•
Sep 1, 2025
5.0/5
5.0/5
The people who work there are so kind and helpful. I was moving my mother’s items after she passed away. Both Tanya and Rodney really went out of their way to make sure everything was done correctly for me.
Verified User
•
Aug 28, 2025
4.0/5
4.0/5
The facility was always clean and office personnel provided excellent customer service.