Bobby was great to work with and his follow up was much appreciated

n/a

everyone there is so helpful and makes the process easy as can be

The guys went above and beyond to meet my needs.

Payment structure

Went above and beyond to get me squared away when I realized I needed more space.

While the storage unit itself satisfied its purpose I did have some problems with the way you force customers to buy a lock from you and use your insurance, it definitely increases the price. The lock should always be optional along with the insurance. After all you still keep people's items if they fail to pay after a certain period if they don't get their belongings. Not to mention the insurance is pointless in this sense related to failed payments. The insurance should also be optional if people are responsible for their own items. The only way insurance makes sense is to protect against a natural disaster, and even then it should be a very small incremental fee that also shouldn't be required. You're forcing customers to pay your own bill with the guise of insurance when in reality they only need the storage unit to rent from you.

When I tell you the peoples here was helpful from beginning to end of the process of picking the right size from making sure I like the unit and just made the process less stressful on me I well recommended this place clean

Price and service are appreciated.

Markeith was very thorough in explaining the process and delivered excellent customer service. 100%.