The facility is indoors. I did not see any bugs, no water damage and Brie (sp?) the manager is astounding at customer service. She was attentive, knowledgeable, and seems to really enjoy helping where she can. I wish I had a dozen employees just like her. Give that woman a raise!
Verified User
•
Mar 24, 2026
3.0/5
3.0/5
The day I had movers to take things to the unit, we were unable to get in. Apparently there was weather that caused the access to be offline. No one was at the facility. I finally got a hold of someone in another city but they could offer no solution and said I would just have to wait til the next day as this was a Sunday. Not good when you have na moving truck full of your furniture. Other than that it was fine.
Verified User
•
Feb 21, 2026
5.0/5
5.0/5
I had no problems at all with the facility.
Verified User
•
Feb 2, 2026
5.0/5
5.0/5
Bree was very helpful in choosing and renting a unit. Liz was great in showing the unit, access for us and options for access for the movers. Both ladies were kind, patient and helpful throughout the process.
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
Well managed and easy to work with.
Verified User
•
Jan 10, 2026
2.0/5
2.0/5
N/A
Verified User
•
Jan 3, 2026
3.0/5
3.0/5
Facility is good but they did not recognize or make it easy to give proof of insurance so they charged more. They increased price of unit twice in one year to a ridiculous amount.
Verified User
•
Dec 9, 2025
5.0/5
5.0/5
Staff has been great
Verified User
•
Dec 9, 2025
5.0/5
5.0/5
The representatives were so pleasant and helpful during a time of extraordinary stress. The units are well maintained and off the beaten path.
The facility is indoors. I did not see any bugs, no water damage and Brie (sp?) the manager is astounding at customer service. She was attentive, knowledgeable, and seems to really enjoy helping where she can. I wish I had a dozen employees just like her. Give that woman a raise!
Verified User
•
Mar 24, 2026
3.0/5
3.0/5
The day I had movers to take things to the unit, we were unable to get in. Apparently there was weather that caused the access to be offline. No one was at the facility. I finally got a hold of someone in another city but they could offer no solution and said I would just have to wait til the next day as this was a Sunday. Not good when you have na moving truck full of your furniture. Other than that it was fine.
Verified User
•
Feb 21, 2026
5.0/5
5.0/5
I had no problems at all with the facility.
Verified User
•
Feb 2, 2026
5.0/5
5.0/5
Bree was very helpful in choosing and renting a unit. Liz was great in showing the unit, access for us and options for access for the movers. Both ladies were kind, patient and helpful throughout the process.
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
Well managed and easy to work with.
Verified User
•
Jan 10, 2026
2.0/5
2.0/5
N/A
Verified User
•
Jan 3, 2026
3.0/5
3.0/5
Facility is good but they did not recognize or make it easy to give proof of insurance so they charged more. They increased price of unit twice in one year to a ridiculous amount.
Verified User
•
Dec 9, 2025
5.0/5
5.0/5
Staff has been great
Verified User
•
Dec 9, 2025
5.0/5
5.0/5
The representatives were so pleasant and helpful during a time of extraordinary stress. The units are well maintained and off the beaten path.