It is a very clean facility and it was easy to get in and out of when needed.
Verified User
•
Dec 14, 2025
2.0/5
2.0/5
The elevator was small and hard to get stuff in. There was a homeless man living in a unit
Verified User
•
Dec 11, 2025
4.0/5
4.0/5
The process was easy and the store representative was helpful and pleasant.
Verified User
•
Dec 2, 2025
5.0/5
5.0/5
Well first of all the manager was great!! Super helpful and informative. I liked that I had access 24 hours a day and that everything was indoors so we didn't have to worry about bugs.
Verified User
•
Dec 1, 2025
2.0/5
2.0/5
Place has no heat, bathroom locked for customers all the time, frieght elevator broken, was told 7 carts to use and only found 4 the entire 3 days of moving with no one else on the facility. On top of that the woman was supposed to be working on Sunday 11/30 and was not in the office so I couldn't use the bathroom after driving over two hours!!
Verified User
•
Nov 4, 2025
4.0/5
4.0/5
It was a very secure and safe place that store my belongings never was a issue.
Verified User
•
Oct 27, 2025
3.0/5
3.0/5
I love the front office staff. However, there is a homeless lady that has access to the storage area, she uses the restroom and parks daily outside the building. I brought this to the attention of the staff. I believe she is staying in there for long periods of time. Please review your video.
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
The manager was nice and very helpful
Verified User
•
Oct 19, 2025
5.0/5
5.0/5
great customer service. Clean facility.
Verified User
•
Oct 14, 2025
5.0/5
5.0/5
The employee, Chase, at the Glenway Avenue location in Cincinnati, Oh was friendly, professional and helpful.
It is a very clean facility and it was easy to get in and out of when needed.
Verified User
•
Dec 14, 2025
2.0/5
2.0/5
The elevator was small and hard to get stuff in. There was a homeless man living in a unit
Verified User
•
Dec 11, 2025
4.0/5
4.0/5
The process was easy and the store representative was helpful and pleasant.
Verified User
•
Dec 2, 2025
5.0/5
5.0/5
Well first of all the manager was great!! Super helpful and informative. I liked that I had access 24 hours a day and that everything was indoors so we didn't have to worry about bugs.
Verified User
•
Dec 1, 2025
2.0/5
2.0/5
Place has no heat, bathroom locked for customers all the time, frieght elevator broken, was told 7 carts to use and only found 4 the entire 3 days of moving with no one else on the facility. On top of that the woman was supposed to be working on Sunday 11/30 and was not in the office so I couldn't use the bathroom after driving over two hours!!
Verified User
•
Nov 4, 2025
4.0/5
4.0/5
It was a very secure and safe place that store my belongings never was a issue.
Verified User
•
Oct 27, 2025
3.0/5
3.0/5
I love the front office staff. However, there is a homeless lady that has access to the storage area, she uses the restroom and parks daily outside the building. I brought this to the attention of the staff. I believe she is staying in there for long periods of time. Please review your video.
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
The manager was nice and very helpful
Verified User
•
Oct 19, 2025
5.0/5
5.0/5
great customer service. Clean facility.
Verified User
•
Oct 14, 2025
5.0/5
5.0/5
The employee, Chase, at the Glenway Avenue location in Cincinnati, Oh was friendly, professional and helpful.