It is a very clean facility and it was easy to get in and out of when needed.

The elevator was small and hard to get stuff in. There was a homeless man living in a unit

The process was easy and the store representative was helpful and pleasant.

Well first of all the manager was great!! Super helpful and informative. I liked that I had access 24 hours a day and that everything was indoors so we didn't have to worry about bugs.

Place has no heat, bathroom locked for customers all the time, frieght elevator broken, was told 7 carts to use and only found 4 the entire 3 days of moving with no one else on the facility. On top of that the woman was supposed to be working on Sunday 11/30 and was not in the office so I couldn't use the bathroom after driving over two hours!!

It was a very secure and safe place that store my belongings never was a issue.

I love the front office staff. However, there is a homeless lady that has access to the storage area, she uses the restroom and parks daily outside the building. I brought this to the attention of the staff. I believe she is staying in there for long periods of time. Please review your video.

The manager was nice and very helpful

great customer service. Clean facility.

The employee, Chase, at the Glenway Avenue location in Cincinnati, Oh was friendly, professional and helpful.