Informative staff and great information on discounts and deals.
Verified User
•
Jun 28, 2026
1.0/5
1.0/5
Price price price.
Verified User
•
Jun 27, 2026
5.0/5
5.0/5
The customer service was always great. All of the location staff were personable. Even when I paid late, they never changed their tone when calling me. 10/10
Verified User
•
Jun 15, 2026
5.0/5
5.0/5
Thanks for the peaceful move in, Everything was easy 🙏.
Verified User
•
Jun 10, 2026
2.0/5
2.0/5
The rate continued to go up, despite downsizing to a smaller unit.The model for storage space rental is flawed. Companies offer a low introductory rate to get the customer, but go up once the facility reaches 95% capacity. While that looks good on paper, it is not sustainable. There should also be an incentive for paying on time and keeping the unit. The number of people I see moving in and out is unbelievable, which means those who are making decisions are not "boots on the ground" employees and have no realistic idea of what it means to " close a deal." I was set to pay as much for much for my smaller unit as I paid for a larger unit when I first began renting with CS. I stayed long enough to see who is really valued and how CS conduct business.
Verified User
•
Jun 8, 2026
5.0/5
5.0/5
I had a great experience with cube smart. Fair priced and very well maintained facilities.
Verified User
•
Jun 7, 2026
2.0/5
2.0/5
Building was clean most of the time, but not always. Manager was nice. I left because of the unreasonable price hikes.
Verified User
•
Jun 5, 2026
3.0/5
3.0/5
Continued increase in pricing every six months. There should be some type of incentive for long term customers with no bill issue to not have their bill constantly increased.
Informative staff and great information on discounts and deals.
Verified User
•
Jun 28, 2026
1.0/5
1.0/5
Price price price.
Verified User
•
Jun 27, 2026
5.0/5
5.0/5
The customer service was always great. All of the location staff were personable. Even when I paid late, they never changed their tone when calling me. 10/10
Verified User
•
Jun 15, 2026
5.0/5
5.0/5
Thanks for the peaceful move in, Everything was easy 🙏.
Verified User
•
Jun 10, 2026
2.0/5
2.0/5
The rate continued to go up, despite downsizing to a smaller unit.The model for storage space rental is flawed. Companies offer a low introductory rate to get the customer, but go up once the facility reaches 95% capacity. While that looks good on paper, it is not sustainable. There should also be an incentive for paying on time and keeping the unit. The number of people I see moving in and out is unbelievable, which means those who are making decisions are not "boots on the ground" employees and have no realistic idea of what it means to " close a deal." I was set to pay as much for much for my smaller unit as I paid for a larger unit when I first began renting with CS. I stayed long enough to see who is really valued and how CS conduct business.
Verified User
•
Jun 8, 2026
5.0/5
5.0/5
I had a great experience with cube smart. Fair priced and very well maintained facilities.
Verified User
•
Jun 7, 2026
2.0/5
2.0/5
Building was clean most of the time, but not always. Manager was nice. I left because of the unreasonable price hikes.
Verified User
•
Jun 5, 2026
3.0/5
3.0/5
Continued increase in pricing every six months. There should be some type of incentive for long term customers with no bill issue to not have their bill constantly increased.