the facility is dirty and there is a lot of trash around. Inow see the sam trash sitting around for over a week. Also I saw a mouse in my unit today. there were 4 poison packets in there but I didn't see any traps in or around the building. the employee was nice but he didn't seem very concerned when I asked about the cleanliness. I got the unit because of location and not needing it long term, but I am VERY concerned about the rodent problem
Verified User
•
Apr 7, 2026
1.0/5
1.0/5
For long term renters there is no price break. I have used this facility for years and referred friends and relatives. The company is money hungry and running good tentents to other stratagem facilities.
Verified User
•
Apr 7, 2026
2.0/5
2.0/5
The exterior of the property usually appears maintained but the interior is unmaintained and sometimes smelly.As far as convient location, it was. It was very easy to make payments.
Verified User
•
Mar 29, 2026
5.0/5
5.0/5
Very clean, video surveillance, well lit, with security gate
Verified User
•
Feb 15, 2026
1.0/5
1.0/5
I couldn't get into the facility where my reservation was at. They took my money and no one told me the facility doors was inoperable. I had to drive across town to another cube smart. Money was not refunded yet. I had to borrow money to get another unit and got charged a fee from U haul because I was late bringing their truck back. All because of you all mistake, I had to dish out money. Which is totally unfair. No I would not recommend cubesmart to anyone I know.
Verified User
•
Jan 21, 2026
1.0/5
1.0/5
Non professional
Verified User
•
Jan 20, 2026
3.0/5
3.0/5
I liked how I found you online & had great rates in the beginning. I would suggest people to know the location, this particular one was in the East side & I didn't know any better & would have wished I found a better location. Also, it could have been a little bette in condition wise, not the prettiest, but it did what I needed. Also, mice got into my unit, so better pest control would be nice r
the facility is dirty and there is a lot of trash around. Inow see the sam trash sitting around for over a week. Also I saw a mouse in my unit today. there were 4 poison packets in there but I didn't see any traps in or around the building. the employee was nice but he didn't seem very concerned when I asked about the cleanliness. I got the unit because of location and not needing it long term, but I am VERY concerned about the rodent problem
Verified User
•
Apr 7, 2026
1.0/5
1.0/5
For long term renters there is no price break. I have used this facility for years and referred friends and relatives. The company is money hungry and running good tentents to other stratagem facilities.
Verified User
•
Apr 7, 2026
2.0/5
2.0/5
The exterior of the property usually appears maintained but the interior is unmaintained and sometimes smelly.As far as convient location, it was. It was very easy to make payments.
Verified User
•
Mar 29, 2026
5.0/5
5.0/5
Very clean, video surveillance, well lit, with security gate
Verified User
•
Feb 15, 2026
1.0/5
1.0/5
I couldn't get into the facility where my reservation was at. They took my money and no one told me the facility doors was inoperable. I had to drive across town to another cube smart. Money was not refunded yet. I had to borrow money to get another unit and got charged a fee from U haul because I was late bringing their truck back. All because of you all mistake, I had to dish out money. Which is totally unfair. No I would not recommend cubesmart to anyone I know.
Verified User
•
Jan 21, 2026
1.0/5
1.0/5
Non professional
Verified User
•
Jan 20, 2026
3.0/5
3.0/5
I liked how I found you online & had great rates in the beginning. I would suggest people to know the location, this particular one was in the East side & I didn't know any better & would have wished I found a better location. Also, it could have been a little bette in condition wise, not the prettiest, but it did what I needed. Also, mice got into my unit, so better pest control would be nice r