the facility was always dirty and has a rident problem. the store manager was rude and not helpful at all. definition not understanding either. I requested for the district manager to call me and never received a call back. It also is very hard to reach the store manager and he doesn't call back either
Verified User
•
Jun 10, 2026
1.0/5
1.0/5
They tried to raise my rates twice in a twelve month period
Verified User
•
Jun 9, 2026
5.0/5
5.0/5
The prices are reasonable and the service is very nice. The employees are helpful and respectful. I appreciated experience was overall. And I’m a returning customer as well.
Verified User
•
Jun 9, 2026
5.0/5
5.0/5
It was a great experience.
Verified User
•
Jun 4, 2026
5.0/5
5.0/5
I was happy with my Napa e
Verified User
•
May 25, 2026
5.0/5
5.0/5
It's available
Verified User
•
Apr 26, 2026
5.0/5
5.0/5
Easy booking
Verified User
•
Apr 26, 2026
3.0/5
3.0/5
Price is a bit high
Verified User
•
Apr 22, 2026
1.0/5
1.0/5
the facility is dirty and there is a lot of trash around. Inow see the sam trash sitting around for over a week. Also I saw a mouse in my unit today. there were 4 poison packets in there but I didn't see any traps in or around the building. the employee was nice but he didn't seem very concerned when I asked about the cleanliness. I got the unit because of location and not needing it long term, but I am VERY concerned about the rodent problem
the facility was always dirty and has a rident problem. the store manager was rude and not helpful at all. definition not understanding either. I requested for the district manager to call me and never received a call back. It also is very hard to reach the store manager and he doesn't call back either
Verified User
•
Jun 10, 2026
1.0/5
1.0/5
They tried to raise my rates twice in a twelve month period
Verified User
•
Jun 9, 2026
5.0/5
5.0/5
The prices are reasonable and the service is very nice. The employees are helpful and respectful. I appreciated experience was overall. And I’m a returning customer as well.
Verified User
•
Jun 9, 2026
5.0/5
5.0/5
It was a great experience.
Verified User
•
Jun 4, 2026
5.0/5
5.0/5
I was happy with my Napa e
Verified User
•
May 25, 2026
5.0/5
5.0/5
It's available
Verified User
•
Apr 26, 2026
5.0/5
5.0/5
Easy booking
Verified User
•
Apr 26, 2026
3.0/5
3.0/5
Price is a bit high
Verified User
•
Apr 22, 2026
1.0/5
1.0/5
the facility is dirty and there is a lot of trash around. Inow see the sam trash sitting around for over a week. Also I saw a mouse in my unit today. there were 4 poison packets in there but I didn't see any traps in or around the building. the employee was nice but he didn't seem very concerned when I asked about the cleanliness. I got the unit because of location and not needing it long term, but I am VERY concerned about the rodent problem