This is a message for corporate. I have used Cube Smart for over 4 years. Up until December when a price hike came down the road I was able to negotiate a little savings. This year, I have been told that with new ownership (?) there is no lee way. So....... I had to rent a new unit and move all my contents, but it was at a substantial savings. More than what I would have asked for in a continued customer loyalty discount. So now CubeSmart has lost about $2,000.00 in revenue this year and a customer who is not as happy as she used to be. Not a premium experience.
Verified User
•
Jan 18, 2026
5.0/5
5.0/5
Clean facility, good help, good axxrss.
Verified User
•
Jan 17, 2026
1.0/5
1.0/5
Expensive. And multiple times raising the monthly costs over the course of time I was there. Also the keypad to access the building is broken and the gates have been stuck open for weeks .
Verified User
•
Jan 11, 2026
4.0/5
4.0/5
Customer service is exceptional
Verified User
•
Jan 11, 2026
5.0/5
5.0/5
Customer service
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
Convenient access, clean storage, friendly people
Verified User
•
Jan 6, 2026
5.0/5
5.0/5
Love the place it's very clean and the staff is amazing and very helpful ... 💋💋💋
This is a message for corporate. I have used Cube Smart for over 4 years. Up until December when a price hike came down the road I was able to negotiate a little savings. This year, I have been told that with new ownership (?) there is no lee way. So....... I had to rent a new unit and move all my contents, but it was at a substantial savings. More than what I would have asked for in a continued customer loyalty discount. So now CubeSmart has lost about $2,000.00 in revenue this year and a customer who is not as happy as she used to be. Not a premium experience.
Verified User
•
Jan 18, 2026
5.0/5
5.0/5
Clean facility, good help, good axxrss.
Verified User
•
Jan 17, 2026
1.0/5
1.0/5
Expensive. And multiple times raising the monthly costs over the course of time I was there. Also the keypad to access the building is broken and the gates have been stuck open for weeks .
Verified User
•
Jan 11, 2026
4.0/5
4.0/5
Customer service is exceptional
Verified User
•
Jan 11, 2026
5.0/5
5.0/5
Customer service
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
Convenient access, clean storage, friendly people
Verified User
•
Jan 6, 2026
5.0/5
5.0/5
Love the place it's very clean and the staff is amazing and very helpful ... 💋💋💋