CubeSmart Self Storage
3.8/5
3.8 /5
48 Verified Reviews
4731 West Sample Rd, Coconut Creek, FL 33073, US
(954) 969-8787
48 Verified Reviews
5.0/5
5.0 /5
It is a welll kept place.

5.0/5
5.0 /5
Mack was very helpful, kind and caring.Prices were a little scamish with the half off but other fees added.

5.0/5
5.0 /5
The storage is very clean staff very friendly and helpful

1.0/5
1.0 /5
1. WAY too hot for ‘climate controlled’. i feel i was conned!!! i PAID for climate controlled for a reason!!2. NO carts available for move in. had to BUY one. Faslsw advertising

5.0/5
5.0 /5
Very clean

1.0/5
1.0 /5
You kept raising the rent to the point where it no longer made sense to stay. I found parking for my camper elsewhere for significantly less.

5.0/5
5.0 /5
Location,very accessible and always clean.Staff was great as well.

3.0/5
3.0 /5
Prices for the exact same unit size (side by side) are not always quoted at the same rate. I have been a customer for several years and my rental fee has increased too many times.

4.0/5
4.0 /5
It was convenient and local to us.

3.0/5
3.0 /5
The location is clean and orderly but the communication about operating hours is very poor. I accessed the facility one night at minutes to 10:00pm without any issue or warning. Unbeknownst to me, the facility locked down totally, again I say TOTALLY, when the clock struck 10:00pm. When I was done about 15 minutes later, I was trapped inside the facility with NO WAY TO GET OUT. I called two of CubeSmart's customer service lines but all they are are sales, zero service, so I was still locked in against my will. I had to call 911 and waste a taxpayer-paid service to have a police officer with better thins to do show up and enter a code to let me out. This alone may prevent me from recommending CUbeSmart in the future. An otherwise great experience has been spoiled with this poorest way of handling inadvertent customer visits beyond closing time. You should step up your communications efforts to include warnings and to provide alternatives that do not include tying up 911 resources this way. Supremely poor handling and worse service under the circumstances.