Brandy is amazing. Shes a true rock star at the Columbiana location. Shes friendly and extremely helpful. Helped with all our needs and questions and totally crushed it.
Verified User
•
Feb 24, 2026
1.0/5
1.0/5
Because the entire time you guys have spent your time raising the fees to a ridiculous amount!!! Not good business at all!!
Verified User
•
Feb 6, 2026
5.0/5
5.0/5
Friendly staff, clean facility, easy to rent
Verified User
•
Feb 6, 2026
5.0/5
5.0/5
Thanks for the deals and being super for affordable
Verified User
•
Jan 26, 2026
5.0/5
5.0/5
Sandy was great. Facility CLEAN and secure. Easy in and out.
Verified User
•
Jan 26, 2026
5.0/5
5.0/5
Very attentive, quick and helpful. Made it easy.
Verified User
•
Jan 10, 2026
1.0/5
1.0/5
The storage experience was fine. No issues. Turning in my storage room was another matter. I stopped by at 1:45, there was a note on the door saying they’d be back at 3. I came back around 3:30 to a note on the door saying they were out and would be back at 4, but I could see someone inside so I knocked. She rolled her eyes and came to the door and asked me what I needed. Despite me standing in the pouring rain she did not ask me to come inside but proceeded to ask me my name, and unit number, while I’m getting soaked. Then she proceeded to tell me that it was her lunch break and that she’d email me. Not a pleasant experience for certain.
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
Very easy service, everything was ready for me and the customer service was great and friendly
Verified User
•
Dec 28, 2025
2.0/5
2.0/5
The pricing is misleading, acting like you’re getting a discounted rate plus first month free and then requiring me to pay for a monthly lock and insurance plus a one time fee when I did all the work online.
Brandy is amazing. Shes a true rock star at the Columbiana location. Shes friendly and extremely helpful. Helped with all our needs and questions and totally crushed it.
Verified User
•
Feb 24, 2026
1.0/5
1.0/5
Because the entire time you guys have spent your time raising the fees to a ridiculous amount!!! Not good business at all!!
Verified User
•
Feb 6, 2026
5.0/5
5.0/5
Friendly staff, clean facility, easy to rent
Verified User
•
Feb 6, 2026
5.0/5
5.0/5
Thanks for the deals and being super for affordable
Verified User
•
Jan 26, 2026
5.0/5
5.0/5
Sandy was great. Facility CLEAN and secure. Easy in and out.
Verified User
•
Jan 26, 2026
5.0/5
5.0/5
Very attentive, quick and helpful. Made it easy.
Verified User
•
Jan 10, 2026
1.0/5
1.0/5
The storage experience was fine. No issues. Turning in my storage room was another matter. I stopped by at 1:45, there was a note on the door saying they’d be back at 3. I came back around 3:30 to a note on the door saying they were out and would be back at 4, but I could see someone inside so I knocked. She rolled her eyes and came to the door and asked me what I needed. Despite me standing in the pouring rain she did not ask me to come inside but proceeded to ask me my name, and unit number, while I’m getting soaked. Then she proceeded to tell me that it was her lunch break and that she’d email me. Not a pleasant experience for certain.
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
Very easy service, everything was ready for me and the customer service was great and friendly
Verified User
•
Dec 28, 2025
2.0/5
2.0/5
The pricing is misleading, acting like you’re getting a discounted rate plus first month free and then requiring me to pay for a monthly lock and insurance plus a one time fee when I did all the work online.