The Customer Service from Brandy and other staff were Always Friendly and very attentive to my needs and questions …

very clean

Brandy is amazing. Shes a true rock star at the Columbiana location. Shes friendly and extremely helpful. Helped with all our needs and questions and totally crushed it.

Because the entire time you guys have spent your time raising the fees to a ridiculous amount!!! Not good business at all!!

Friendly staff, clean facility, easy to rent

Thanks for the deals and being super for affordable

Sandy was great. Facility CLEAN and secure. Easy in and out.

Very attentive, quick and helpful. Made it easy.

The storage experience was fine. No issues. Turning in my storage room was another matter. I stopped by at 1:45, there was a note on the door saying they’d be back at 3. I came back around 3:30 to a note on the door saying they were out and would be back at 4, but I could see someone inside so I knocked. She rolled her eyes and came to the door and asked me what I needed. Despite me standing in the pouring rain she did not ask me to come inside but proceeded to ask me my name, and unit number, while I’m getting soaked. Then she proceeded to tell me that it was her lunch break and that she’d email me. Not a pleasant experience for certain.

Very easy service, everything was ready for me and the customer service was great and friendly