My storage unit was broken in 3 times and no justification or help from management

Thefts and break ins. Holes in the fence line with a clear path of travel from the thieves. When reporting to the office it was disregarded.

My unit was broken into twice in a 2 1/2 month period. They were supposed to replace the plate where it slides and you put the lock after the first break in and as far as i know it had not been replaced when it was broken in the second tome. I stopped in and called. After the second break in I called to speak with someone at corporate she wasn't any help then spoke to district supervisor he wasn't helpfulNoone with this company seems to care about customer satisfactionI think that the issue of break in should be addressed

Paid online. Spoke to location. Explained I was coming from out of state. Location told me they put combination lock on unit, gave me combination to lock and pass code for gate. Hired 4 men to unload. Got to unit on Saturday and no combination lock...keyed lock. Had to pay 4 men as they showed up. Had to get storage with another company. Called location Monday Jeff was great. Ended up calling corporate as still no call from district manager.

cost, charged full month for 2 days???? attitude not only staff on site but also general manager!

The attention was good, he knew his job showed the storage, was gentle , he responded well all my questions it was good thank you

My unit was burglarized in less than 24hrs the attending employer would not allow to look a video footage. I signed up for the protection plan and got a reference number but have not heard back from anyone Started to think CubeSmart is a scam.

Never had any issues @ this location.

The staff was very helpful and friendly

I had things in storage that got damaged due to mice and can not get in contact with anyone to discuss my issue.