The storage was broken into a few days after moving my items in. It was also broken into a month ago. This caused me to remove all my items from the storage. The location is 3391 South High St Columbus Oh
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Good until raised cost for long term renter
Verified User
•
Nov 12, 2025
1.0/5
1.0/5
- some payment types need a “convenience fee” to pay.- rent went up 2 or 3 times with just an email and no reason why. And it was drastic increases.
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
Everyone is so nice and always helpful
Verified User
•
Oct 31, 2025
5.0/5
5.0/5
Great Services and clean storage. Easy access to storage. I had no issues with storage.
Verified User
•
Oct 26, 2025
1.0/5
1.0/5
1. Could never speak to a live representative to address any of my issues2. Raised my fees without contacting me.3.Never returned my email.4. Charged me rent the same month that, that secured property got broken into. Unapologetically terrible customer service as a company. These people leave their people in the trenches without any support.
Verified User
•
Oct 15, 2025
5.0/5
5.0/5
N/A
Verified User
•
Sep 29, 2025
5.0/5
5.0/5
Friendly place and extremely helpful. I have used smart cube now 2 times. The amount you pay, at least for me, has been fair and reasonable. 10 stars
Verified User
•
Sep 28, 2025
5.0/5
5.0/5
Convenient location. Easy access. Very clean and well managed. Management is friendly and helpful.
The storage was broken into a few days after moving my items in. It was also broken into a month ago. This caused me to remove all my items from the storage. The location is 3391 South High St Columbus Oh
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Good until raised cost for long term renter
Verified User
•
Nov 12, 2025
1.0/5
1.0/5
- some payment types need a “convenience fee” to pay.- rent went up 2 or 3 times with just an email and no reason why. And it was drastic increases.
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
Everyone is so nice and always helpful
Verified User
•
Oct 31, 2025
5.0/5
5.0/5
Great Services and clean storage. Easy access to storage. I had no issues with storage.
Verified User
•
Oct 26, 2025
1.0/5
1.0/5
1. Could never speak to a live representative to address any of my issues2. Raised my fees without contacting me.3.Never returned my email.4. Charged me rent the same month that, that secured property got broken into. Unapologetically terrible customer service as a company. These people leave their people in the trenches without any support.
Verified User
•
Oct 15, 2025
5.0/5
5.0/5
N/A
Verified User
•
Sep 29, 2025
5.0/5
5.0/5
Friendly place and extremely helpful. I have used smart cube now 2 times. The amount you pay, at least for me, has been fair and reasonable. 10 stars
Verified User
•
Sep 28, 2025
5.0/5
5.0/5
Convenient location. Easy access. Very clean and well managed. Management is friendly and helpful.