CubeSmart Self Storage
3.6/5
3.6 /5
21 Verified Reviews
3344 Morse Rd, Columbus, OH 43231, US
(614) 471-2500
21 Verified Reviews
5.0/5
5.0 /5
Great service

5.0/5
5.0 /5
N/a

2.0/5
2.0 /5
I think that over the years the Facility has started to become neglected. Gutters needed repaired, storage units were rodent infested. Service wasn't prompt. Doors wouldn't stay up or the inner lining fell apart

5.0/5
5.0 /5
Very big and clean . Very professional..

1.0/5
1.0 /5
I had problems with my unit from the start. The manager had left an hour prior to listed closing and was unable to assist me with the initial locker problems.When I returned a few months later to clean out my locker, I found that I was not e-mailed a confirmation of any kind when moved to a new locker. By some miracle there was a physical staffer present, they were sassy and unhelpful. The staff told me to check my e-mail, and we went through every e-mail from cube smart together because they didn't believe I never got the new access code. They gave up and pointed at a payment receipt and said this is the new gate code...only to find it wasn't...at all.The phone customer service was mostly great. Overall I didn't enjoy the problems I encountered.

5.0/5
5.0 /5
The female in the office exceeded my expectations. She was very kind and helpful. I would recommend my friends to your business. This place is very clean too.

3.0/5
3.0 /5
It’s a clean facility and I don’t have any issues while having a storage unit.

4.0/5
4.0 /5
I really appreciated the attention the manager gave to me when I rented the unit. She was very kind and polite. She wanted the best unit with the best promo advertised. I have rented before never treated so kind.

4.0/5
4.0 /5
I know the cost of doing business continues to increase, and very hard to continue to keep paying more. So I figured it would be beneficial to have a larger storage building constructed on my property.

5.0/5
5.0 /5
She was incredibly well prepared when I called to let her know I was on my way to sign my documents. Her helpfulness truly stood out. I appreciated the excellence of the services provided. Thank you for a job well done!