I was told over the phone that it was going to be $50 for my 5x10 unit when I arrived pick up the keys and pick out the unit they told me it was then $66 and I had to buy a lock which I was not advised on my phone call and then three or four months later my rent went up to $78 which it's not worth that and there's no reason for you to raise my rent so fast maybe every year but not every three four months. And then when I turned in my key I was thinking that you'd be turned the money for the lock that I had to buy that I can't use anywhere else and she said you can donate it back but we don't buy them back
Verified User
•
Mar 18, 2026
5.0/5
5.0/5
Always helpful, very courteous and staffed during working hours. Extremely clean and location convenient.
Verified User
•
Mar 10, 2026
5.0/5
5.0/5
Nice storage unit, friendly staff
Verified User
•
Mar 9, 2026
3.0/5
3.0/5
It's very nice location and the price was unbeatable with great customer service. There are hidden fees that I think would be appropriate to communicate to customers such as the mandatory $16 monthly insurance should be included in the initial quote and the fact that 1st month is not truly Free it includes fees.
Verified User
•
Mar 7, 2026
5.0/5
5.0/5
Clean, large and easy to access
Verified User
•
Feb 22, 2026
5.0/5
5.0/5
From start to finish our experience with cubesmart was amazing!
Verified User
•
Feb 20, 2026
5.0/5
5.0/5
Very friendly and accommodating. Thank you
Verified User
•
Feb 17, 2026
3.0/5
3.0/5
So far, everything, from rental to leased space, has been smooth and effortless.
Verified User
•
Feb 16, 2026
5.0/5
5.0/5
Everyone is always helpful, property is always clean.
Verified User
•
Jan 28, 2026
5.0/5
5.0/5
Well run operation. Cleanliness and well organized.
I was told over the phone that it was going to be $50 for my 5x10 unit when I arrived pick up the keys and pick out the unit they told me it was then $66 and I had to buy a lock which I was not advised on my phone call and then three or four months later my rent went up to $78 which it's not worth that and there's no reason for you to raise my rent so fast maybe every year but not every three four months. And then when I turned in my key I was thinking that you'd be turned the money for the lock that I had to buy that I can't use anywhere else and she said you can donate it back but we don't buy them back
Verified User
•
Mar 18, 2026
5.0/5
5.0/5
Always helpful, very courteous and staffed during working hours. Extremely clean and location convenient.
Verified User
•
Mar 10, 2026
5.0/5
5.0/5
Nice storage unit, friendly staff
Verified User
•
Mar 9, 2026
3.0/5
3.0/5
It's very nice location and the price was unbeatable with great customer service. There are hidden fees that I think would be appropriate to communicate to customers such as the mandatory $16 monthly insurance should be included in the initial quote and the fact that 1st month is not truly Free it includes fees.
Verified User
•
Mar 7, 2026
5.0/5
5.0/5
Clean, large and easy to access
Verified User
•
Feb 22, 2026
5.0/5
5.0/5
From start to finish our experience with cubesmart was amazing!
Verified User
•
Feb 20, 2026
5.0/5
5.0/5
Very friendly and accommodating. Thank you
Verified User
•
Feb 17, 2026
3.0/5
3.0/5
So far, everything, from rental to leased space, has been smooth and effortless.
Verified User
•
Feb 16, 2026
5.0/5
5.0/5
Everyone is always helpful, property is always clean.
Verified User
•
Jan 28, 2026
5.0/5
5.0/5
Well run operation. Cleanliness and well organized.