Professional and very helpful staff. Units very clean.

Very clean, easy to get to and very helpful

Satisfied with the service

1. 3 months after we rented the storage unit, the rent was raised > 10%. There was no opportunity to negotiate nor research alternative options--we were stuck paying the increased price.2. I always paid the monthly rent on or around the first of the month; thus, I have already paid through Nov. 19; yet, I was told I would not get a refund for the 30 days beginning Oct. 19 through Nov. 19, even though our unit was cleaned out and I ended the service on Oct. 14. This is just bad business.

Bryan went out of his way to accommodate me with a new unit. The process was simple too.

The facility that I was leasing at was terrible about communication when systems were down, and we were unable to access the unit. When this happened. I was directed to contact the corporate line and did as well as leaving emails and got no response. I had to pay out of pocket for something that was inside my unit that I could not access during the time of the outage. There was never any resolution given, or even a response. The front office at the location. I was leasing from closes on Thursdays, which is extremely inconvenient. And had a bad habit trying to lock my unit when I was less than 10 days late on payment.

Nice clean facility and excellent personnel that handled any issues that arose.

Rent keeps getting higher from start

awesome customer service, very polite and cordial, explained everything in complete detail you could understand

Very user friendly, clean, great location