The facility that I was leasing at was terrible about communication when systems were down, and we were unable to access the unit. When this happened. I was directed to contact the corporate line and did as well as leaving emails and got no response. I had to pay out of pocket for something that was inside my unit that I could not access during the time of the outage. There was never any resolution given, or even a response. The front office at the location. I was leasing from closes on Thursdays, which is extremely inconvenient. And had a bad habit trying to lock my unit when I was less than 10 days late on payment.

Nice clean facility and excellent personnel that handled any issues that arose.

Rent keeps getting higher from start

awesome customer service, very polite and cordial, explained everything in complete detail you could understand

Very user friendly, clean, great location

Would be a 10 but there is no way to check out online.

Easy to store our things friendly staff

Friendly and helpful personnel. The facility is clean and easy to use.

N/A

The employees at CubeSmart were very friendly, very knowledgeable very understanding clean facility no problems a great property