Rate hikes spiked my unit from $99 per month to $434 per month. I spoke with the office staff and they offered me a smaller unit for $125 per month. After moving all of my items to the smaller unit, I went to the office to close out my original unit and was told that now the new unit will be $175 per month, not $125 per month, like I was initially told. Shady business practice! I tried contacting the district manager, Dana Hicks, several times, leaving multiple messages. I still have not received a response from her and it has been over one week.
Verified User
•
Nov 24, 2025
5.0/5
5.0/5
La Roddy at the Corona store is very helpful and professional. She made my recent visits and changes a breeze.
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
Always available for answer
Verified User
•
Nov 14, 2025
5.0/5
5.0/5
Staff member was helpful.
Verified User
•
Nov 13, 2025
5.0/5
5.0/5
My experience with the cubesmart in corona was pleasant. My belongings were stored securely and the staff were always friendly.
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
Great service
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
Excellent customer service! Very clean facility
Verified User
•
Nov 1, 2025
1.0/5
1.0/5
Location get robbed every week. Always seeing police cars in front. I got robbed
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
My 5 years i was here, they were easy, fast and friendly with everything i needed!
Verified User
•
Oct 4, 2025
4.0/5
4.0/5
The storage units are inside and protected from the elementsThe facility is attractive on the outside and insideThe staff are welcoming, friendly, and helpfulThe rates rise for no apparent reason, e.g., all the fixed costs are already covered
Rate hikes spiked my unit from $99 per month to $434 per month. I spoke with the office staff and they offered me a smaller unit for $125 per month. After moving all of my items to the smaller unit, I went to the office to close out my original unit and was told that now the new unit will be $175 per month, not $125 per month, like I was initially told. Shady business practice! I tried contacting the district manager, Dana Hicks, several times, leaving multiple messages. I still have not received a response from her and it has been over one week.
Verified User
•
Nov 24, 2025
5.0/5
5.0/5
La Roddy at the Corona store is very helpful and professional. She made my recent visits and changes a breeze.
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
Always available for answer
Verified User
•
Nov 14, 2025
5.0/5
5.0/5
Staff member was helpful.
Verified User
•
Nov 13, 2025
5.0/5
5.0/5
My experience with the cubesmart in corona was pleasant. My belongings were stored securely and the staff were always friendly.
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
Great service
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
Excellent customer service! Very clean facility
Verified User
•
Nov 1, 2025
1.0/5
1.0/5
Location get robbed every week. Always seeing police cars in front. I got robbed
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
My 5 years i was here, they were easy, fast and friendly with everything i needed!
Verified User
•
Oct 4, 2025
4.0/5
4.0/5
The storage units are inside and protected from the elementsThe facility is attractive on the outside and insideThe staff are welcoming, friendly, and helpfulThe rates rise for no apparent reason, e.g., all the fixed costs are already covered