At first it was great but I had to move fir a larger unit. I moved into another area and it has a strong c chemical odor. It permeate it into my belongings. I had to wash my clothes and it cost me fifty dollars and it costs me fifty dollars. I had to lay my things out so that the odor what disappear.

Never had a problem.

During my 1.5 years of being with Fox Storage, things went well. Then CubeSmart took over. Since that time, the facitlity had the fence to the grounds cut open and the "L" building was broken into (my building). 4 units were broken into & property was stolen (not mine thankfully). During the time that CubeSmart was in control of the facility, a full size school bus was allowed to park near the entrance to the "L" building which made it more difficult to park near the entrance to move into or out of the building. The school bus was not only parked near the entrance of the building, but was being rebuilt in that area. To add to the congestion in that area, there was a tree from a neighboring property growing through the fence that was so large that it further restricted passage in the driveway which I complained about that was never resolved. Also since CubeSmart took over, whenever I made comments about lights being out in the hallways, they never were fixed. The final straws that broke the Camels back was the infestation of rats in the "L" building. After notifing managment (they were unawear) the problem prositsted, ruining family arlooms At one point we were actually double locked out of our unit, with no one in the office to help or explain. Then CubeSmart had the balls to raise the space fees more than 20%. I had, had enough. I found another place with the same size unit (10x20) for $117 less.

I was a customer at that location for probably 15+ years. I had never had an issue with safety when the previous owner/company managed the location. When CubeSmart took over, not only was my storage unit (and 3 others at the same time) broken into and I had SEVERAL totes stolen, the following week another 4 units were broken into in the same building. Cube Smart then wanted to increase my rent by 24% giving the reason that they wanted to maintain a clean and safe storage facility. I would not call 2 break-ins in 2 weeks a "safe" facility. Cube smart did NOTHING to prevent this from happening again. You put no kind of locking system or keypad on the outside doors to prevent further break-ins. POOR JOB CUBESMART!!!

Superb facilities

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Very friendly service, ni hassel

I’ve had no problem with you guys. I’ve been at that location for over four years even before you guys took over.

The previous owners of the storage unit were very kind and understanding of my financial situation. They heard me out and listen whenever I was struggling to pay my rent on time the aggressive emails I constantly received from CubeSmart when I was behind on payments showed that they had no compassion, nor wanted to understand what I was going through I was paying for the smallest unit on the lot that was not climate controlled. and my rent kept going up and up. Finally I had enough of it and decided that going with a different unit despite being a loyal customer for over eight years was more worth it than staying.