First and foremost, the redheaded (short hair - think Karen cut) woman who works in the front office has absolutely zero customer service skills when it comes to someone who is dealing with a problem. She lied about calling me back on several occasions, she doesn’t respond to “text inquiries” that she swore were the best way to get ahold of staff aside from calling, and my favorite part, her lying to me about contacting the head of the accounting department to sort out why I was being charged $30 after CubeSmart took the amount from my account as an EFT. This happened TWICE. I had to drive 20 miles down the road to speak to her in person so she could be the LEAST unhelpful and suggested that I have my bank dispute the charge.This brings me to my second point, stop charging people a fee if you’re just going to remove it from the bank via EFT. Wtf is wrong with you people?! Fix your accounting system and leave people alone.

From the very day of obtaining the storage the manager was professional, the facility clean, and the staff knowledgeable.

The place was clean, smelled nice, and dry with no bugs! We kept all of our wedding stuff here including my dress and my now husbands suit and they were perfect because the units were such good quality.

Very good customer service

I like the facility, it was clean and just the right size. The process was easy and I feel confident that my things are safe.

Monthly rent up several times in a short time

Clean, friends staff

only reason its not a 10, is the pricing goes up too much, too frequently. the older lady in the office is the absolute best. always answers any questions and is always so sweet and polite!

Everything was wonderful and the customer service was always top notch.

Clean facilities and great staff