I'm still a CubeSmart customer--instead of two units, I now have just one. Reason for the rating is that I like the facility itself and the office staff, Mamie specifically, have been great to deal with. There was a recent mistake when I was auto invoiced for a unit I had already cleared out two days prior (unit 270), and the invoice itself was dated for 2/10--in my tenure with CubeSmart, unit 270 has never been billed as early as the 10th of the month so getting the invoice that early was unusual. That's the reason for the "9" rating instead of "10." I did call the office on 2/10 to get the invoice matter resolved for unit 270, and Laura was helpful in doing that.

Nice people, nice space, but bit pricey for outside truck spot.

Overhead doors are in constant repair, carpet is in horrible condition and the employees aren't very helpful.

Building is old and run down. I had continued problems with billing. I had had 2 storage units that were the same size but was charged 40 dollars more for one. I asked at the front desk why and she could not tell me why. Your employees are not very helpful or friendly.

Clean

Excellent front desk service. Easy in and out. Great payment method.

Very nice people, clean and efficient.

Clean.

The pricing is competitive. Very clean and very secure. A very friendly and helpful staff at the countryside location.

Easy to work with