Both gentlemen were extremely professional, knowledgeable and accommodating. Both men are truly an asset to your company and should be commended for their service.
Verified User
•
Jul 17, 2026
5.0/5
5.0/5
Great customer service
Verified User
•
Jul 10, 2026
5.0/5
5.0/5
Agent was very attentive
Verified User
•
Jul 3, 2026
1.0/5
1.0/5
Bumping the price up 25% after 3-months, never again.
Verified User
•
Jul 1, 2026
3.0/5
3.0/5
The staff were very friendly at the Cranford CubeSmart and cared a lot for the premises!Renting and ending the rental were both very easy processes. They had a radio on during office hours, which made the unit feel more friendly. We did have an issue where our elevator was down for months, which just so happened to be during a time we really needed it available. That inconvenience and slow maintenance is the only reason for a less than perfect score. We would still use the facility again!
Verified User
•
Jun 11, 2026
2.0/5
2.0/5
I noticed the charge for my 10x10 unit on the second floor with spotty lift was substantially higher than represented. I believe you owe me a refund.
Verified User
•
Jun 7, 2026
2.0/5
2.0/5
Prices tripled
Verified User
•
May 14, 2026
5.0/5
5.0/5
I rent in Cranford & appreciate Willy who has been very helpful & pleasant over the years. I find your storage units to be clean & safe.
Both gentlemen were extremely professional, knowledgeable and accommodating. Both men are truly an asset to your company and should be commended for their service.
Verified User
•
Jul 17, 2026
5.0/5
5.0/5
Great customer service
Verified User
•
Jul 10, 2026
5.0/5
5.0/5
Agent was very attentive
Verified User
•
Jul 3, 2026
1.0/5
1.0/5
Bumping the price up 25% after 3-months, never again.
Verified User
•
Jul 1, 2026
3.0/5
3.0/5
The staff were very friendly at the Cranford CubeSmart and cared a lot for the premises!Renting and ending the rental were both very easy processes. They had a radio on during office hours, which made the unit feel more friendly. We did have an issue where our elevator was down for months, which just so happened to be during a time we really needed it available. That inconvenience and slow maintenance is the only reason for a less than perfect score. We would still use the facility again!
Verified User
•
Jun 11, 2026
2.0/5
2.0/5
I noticed the charge for my 10x10 unit on the second floor with spotty lift was substantially higher than represented. I believe you owe me a refund.
Verified User
•
Jun 7, 2026
2.0/5
2.0/5
Prices tripled
Verified User
•
May 14, 2026
5.0/5
5.0/5
I rent in Cranford & appreciate Willy who has been very helpful & pleasant over the years. I find your storage units to be clean & safe.