too expensive compared to other storage in the area.
Verified User
•
Jan 24, 2026
2.0/5
2.0/5
iT WAS TOO HARD GETTING IN AND OUT OF MY UNIT WHEN i WENT.
Verified User
•
Jan 23, 2026
1.0/5
1.0/5
The worst company ever stole all my stuff and no one knows where it is. Haven’t heard from the manager or anyone lost 30k worth of stuff. Don’t recommend
Verified User
•
Jan 9, 2026
5.0/5
5.0/5
Very understanding
Verified User
•
Dec 19, 2025
2.0/5
2.0/5
The local manager was extremely hard to get in touch with / never calls you back.
Verified User
•
Nov 20, 2025
1.0/5
1.0/5
I have recently had issues with finding anyone in the office to speak with. Recently I left a phone message that was not returned. When I was able to find someone there I went in and resolved my issues but she seemed unconcerned that I had left a message that was not returned. I don't see how you are so highly rated with customer service that you claim you are
Verified User
•
Nov 11, 2025
4.0/5
4.0/5
Everything was fine. No problems
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
The experience was fast and easy and affordable. Jessica at your Forest Lane location in Dallas was so helpful, friendly, and professional.
too expensive compared to other storage in the area.
Verified User
•
Jan 24, 2026
2.0/5
2.0/5
iT WAS TOO HARD GETTING IN AND OUT OF MY UNIT WHEN i WENT.
Verified User
•
Jan 23, 2026
1.0/5
1.0/5
The worst company ever stole all my stuff and no one knows where it is. Haven’t heard from the manager or anyone lost 30k worth of stuff. Don’t recommend
Verified User
•
Jan 9, 2026
5.0/5
5.0/5
Very understanding
Verified User
•
Dec 19, 2025
2.0/5
2.0/5
The local manager was extremely hard to get in touch with / never calls you back.
Verified User
•
Nov 20, 2025
1.0/5
1.0/5
I have recently had issues with finding anyone in the office to speak with. Recently I left a phone message that was not returned. When I was able to find someone there I went in and resolved my issues but she seemed unconcerned that I had left a message that was not returned. I don't see how you are so highly rated with customer service that you claim you are
Verified User
•
Nov 11, 2025
4.0/5
4.0/5
Everything was fine. No problems
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
The experience was fast and easy and affordable. Jessica at your Forest Lane location in Dallas was so helpful, friendly, and professional.