I think the price, location and staff at our CubeSmart were great. The only reason I gave an 8 and not higher is the rate increases over time, without the ability to opt into other promos.
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
Clean facility and kind staff
Verified User
•
Nov 12, 2025
4.0/5
4.0/5
Very clean and safe
Verified User
•
Nov 7, 2025
4.0/5
4.0/5
Quality service and good price.
Verified User
•
Nov 6, 2025
1.0/5
1.0/5
My storage unit got broken into. The cameras that are on site somehow did not capture whoever robbed everyone somehow the price went up after I got robbed, and the staff was less than helpful in trying to resolve the situation.
Verified User
•
Oct 21, 2025
1.0/5
1.0/5
Horrible staff.
Verified User
•
Oct 19, 2025
5.0/5
5.0/5
The team was always helpful and nice and polite and professional.
Verified User
•
Oct 8, 2025
1.0/5
1.0/5
A homeless person was living next to my unit. Management was notified but did not care. I did not feel safe.
Verified User
•
Oct 8, 2025
1.0/5
1.0/5
Still had to pay for a full month of insurance coverages when canceling my unit after 2 days past the bill.
Verified User
•
Oct 2, 2025
5.0/5
5.0/5
The team made sure they accommodated every need and request. The building was always clean and accessible.
I think the price, location and staff at our CubeSmart were great. The only reason I gave an 8 and not higher is the rate increases over time, without the ability to opt into other promos.
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
Clean facility and kind staff
Verified User
•
Nov 12, 2025
4.0/5
4.0/5
Very clean and safe
Verified User
•
Nov 7, 2025
4.0/5
4.0/5
Quality service and good price.
Verified User
•
Nov 6, 2025
1.0/5
1.0/5
My storage unit got broken into. The cameras that are on site somehow did not capture whoever robbed everyone somehow the price went up after I got robbed, and the staff was less than helpful in trying to resolve the situation.
Verified User
•
Oct 21, 2025
1.0/5
1.0/5
Horrible staff.
Verified User
•
Oct 19, 2025
5.0/5
5.0/5
The team was always helpful and nice and polite and professional.
Verified User
•
Oct 8, 2025
1.0/5
1.0/5
A homeless person was living next to my unit. Management was notified but did not care. I did not feel safe.
Verified User
•
Oct 8, 2025
1.0/5
1.0/5
Still had to pay for a full month of insurance coverages when canceling my unit after 2 days past the bill.
Verified User
•
Oct 2, 2025
5.0/5
5.0/5
The team made sure they accommodated every need and request. The building was always clean and accessible.