After renting the cube for 5 months, I was sent a rate increase of 37%, which was $25 more than what the current size was renting for. I was not permitted to rent the same size at that price. I had to change cubes to a different size to get current price. There are 2 multistory storage centers being built closer to me. This type of game playing is no way to keep me in the future.in the past the mgr at another Cubesmart was able to adjust the price of my current cube. I understand that is not permitted any more.
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
Clean and great customer service
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
Convenient
Verified User
•
Mar 23, 2026
5.0/5
5.0/5
Staff was very helpful and courteous.
Verified User
•
Mar 21, 2026
4.0/5
4.0/5
Even though it offers a good service and convenience, the rent increases makes it a little difficult to stay long term.
Verified User
•
Mar 20, 2026
5.0/5
5.0/5
Very clean and secured facility. The app capabilities make it easy to make monthly payments.
Verified User
•
Mar 12, 2026
5.0/5
5.0/5
My store employees were always anticipating my needs
Verified User
•
Mar 12, 2026
5.0/5
5.0/5
Cindy IS AWESOME I WOULD SEND EVERYONE I KNOW TO HER IF THEY EVER NEED STORAGE 👍🏽
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
Carter and Cindy Are So Amazing To Work WithThey Both Go Above and Beyond To Make Certain I Had The Proper Accommodations For My Storage Needs
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
Excellent service and it was clean very nice. The lady went out of her way and helped it was very nice what she did and made me more relaxed and getting a room right away. I had actually the wrong storage room and she got a size and she got everything all liquid split got it done. I was very very grateful because I had Movers and it was just a really really bad time to try to go find another storage.
After renting the cube for 5 months, I was sent a rate increase of 37%, which was $25 more than what the current size was renting for. I was not permitted to rent the same size at that price. I had to change cubes to a different size to get current price. There are 2 multistory storage centers being built closer to me. This type of game playing is no way to keep me in the future.in the past the mgr at another Cubesmart was able to adjust the price of my current cube. I understand that is not permitted any more.
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
Clean and great customer service
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
Convenient
Verified User
•
Mar 23, 2026
5.0/5
5.0/5
Staff was very helpful and courteous.
Verified User
•
Mar 21, 2026
4.0/5
4.0/5
Even though it offers a good service and convenience, the rent increases makes it a little difficult to stay long term.
Verified User
•
Mar 20, 2026
5.0/5
5.0/5
Very clean and secured facility. The app capabilities make it easy to make monthly payments.
Verified User
•
Mar 12, 2026
5.0/5
5.0/5
My store employees were always anticipating my needs
Verified User
•
Mar 12, 2026
5.0/5
5.0/5
Cindy IS AWESOME I WOULD SEND EVERYONE I KNOW TO HER IF THEY EVER NEED STORAGE 👍🏽
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
Carter and Cindy Are So Amazing To Work WithThey Both Go Above and Beyond To Make Certain I Had The Proper Accommodations For My Storage Needs
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
Excellent service and it was clean very nice. The lady went out of her way and helped it was very nice what she did and made me more relaxed and getting a room right away. I had actually the wrong storage room and she got a size and she got everything all liquid split got it done. I was very very grateful because I had Movers and it was just a really really bad time to try to go find another storage.