Toss between communication of the office and headquarters do not know what eachother is doing. Safety of gate not working is concerning. I would say last resort to rent from this company.
Verified User
•
Mar 28, 2026
1.0/5
1.0/5
I applied by phone. The customer service rep told me I would get money back if I turned in the lock unopened. I went to turn it in 2 days later. The lady at the facility stated it was false. We have to keep lock.to me I feel I was lied to to get me to rent. I have my own lock. I shouldn't be forced to pay for a lock.
Verified User
•
Mar 20, 2026
5.0/5
5.0/5
No longer needed
Verified User
•
Mar 15, 2026
1.0/5
1.0/5
i was moved in for a short time when you decide to raise the price.
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
I like the service and the respect that the service desk showed me. Her cares and concerns made a difficult time in my life easier.
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
Service and cleanliness of the facility, staff is amazing and very knowledgeable in all aspects of the storage facility
Verified User
•
Feb 24, 2026
5.0/5
5.0/5
Online move in and check out was smoth and easy
Verified User
•
Feb 16, 2026
5.0/5
5.0/5
Cause it is convenient close to me and very friendly
Verified User
•
Feb 4, 2026
5.0/5
5.0/5
Professional and no surprises.
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
Your employees were very helpful kind and efficient
Toss between communication of the office and headquarters do not know what eachother is doing. Safety of gate not working is concerning. I would say last resort to rent from this company.
Verified User
•
Mar 28, 2026
1.0/5
1.0/5
I applied by phone. The customer service rep told me I would get money back if I turned in the lock unopened. I went to turn it in 2 days later. The lady at the facility stated it was false. We have to keep lock.to me I feel I was lied to to get me to rent. I have my own lock. I shouldn't be forced to pay for a lock.
Verified User
•
Mar 20, 2026
5.0/5
5.0/5
No longer needed
Verified User
•
Mar 15, 2026
1.0/5
1.0/5
i was moved in for a short time when you decide to raise the price.
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
I like the service and the respect that the service desk showed me. Her cares and concerns made a difficult time in my life easier.
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
Service and cleanliness of the facility, staff is amazing and very knowledgeable in all aspects of the storage facility
Verified User
•
Feb 24, 2026
5.0/5
5.0/5
Online move in and check out was smoth and easy
Verified User
•
Feb 16, 2026
5.0/5
5.0/5
Cause it is convenient close to me and very friendly
Verified User
•
Feb 4, 2026
5.0/5
5.0/5
Professional and no surprises.
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
Your employees were very helpful kind and efficient