The space was great, the staff was great. However, a few months into my original agreement, my unit went from $437 to over $600 per month. I was forced get rid of items and rent a smaller space. This bait and switch tactic is terrible. To raise the rent a few percent is common, but to raise it over 50% without notice was terrible.I won't be back.
Verified User
•
Jan 14, 2026
1.0/5
1.0/5
Double unit cost in 3 months
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
Excellent storage facility and customer service!
Verified User
•
Dec 29, 2025
5.0/5
5.0/5
I HAVE BEN VERY IMPRESSED WITH THE FACILITY ON CONGRESS AVENUE AS WELL AS THE VERY HELPFUL STAFF .
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
Thank you so much, Raven! You guys are amazing. I'm very grateful to have found you.
Verified User
•
Dec 20, 2025
2.0/5
2.0/5
Increase in monthly pricing..
Verified User
•
Dec 19, 2025
5.0/5
5.0/5
Clean and Friendly
Verified User
•
Dec 15, 2025
2.0/5
2.0/5
I believe that 50% increase of cost within one year is not reasonable. Other than this it was fine experience.
The space was great, the staff was great. However, a few months into my original agreement, my unit went from $437 to over $600 per month. I was forced get rid of items and rent a smaller space. This bait and switch tactic is terrible. To raise the rent a few percent is common, but to raise it over 50% without notice was terrible.I won't be back.
Verified User
•
Jan 14, 2026
1.0/5
1.0/5
Double unit cost in 3 months
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
Excellent storage facility and customer service!
Verified User
•
Dec 29, 2025
5.0/5
5.0/5
I HAVE BEN VERY IMPRESSED WITH THE FACILITY ON CONGRESS AVENUE AS WELL AS THE VERY HELPFUL STAFF .
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
Thank you so much, Raven! You guys are amazing. I'm very grateful to have found you.
Verified User
•
Dec 20, 2025
2.0/5
2.0/5
Increase in monthly pricing..
Verified User
•
Dec 19, 2025
5.0/5
5.0/5
Clean and Friendly
Verified User
•
Dec 15, 2025
2.0/5
2.0/5
I believe that 50% increase of cost within one year is not reasonable. Other than this it was fine experience.