Access code doesn't work, had to call for help to be let in the first time going to check out where my storage unit was, second time I came to unload my stuff in unit access code doesn't work, no one was in office, nor opened up for me to come unload the truck. Now I'm facing problems on what to do and don't have much time left to pack everything and pay for another uhaul. I feel like I wasted my money on unit I probably won't be able to use now.
Verified User
•
Feb 26, 2026
5.0/5
5.0/5
Very clean and very lit place and the staff was very friendly and courteous and helpful and I liked storing my stuff there will do it again if I have to .Stars to Sara you a rock star at your job!!!!!
Verified User
•
Feb 21, 2026
4.0/5
4.0/5
Simple process easy to navigate
Verified User
•
Feb 12, 2026
5.0/5
5.0/5
Very clean, close to where I live and affordable.
Verified User
•
Jan 8, 2026
1.0/5
1.0/5
The building needs a lot repair work and no to help manger pick up stolen carts bring back to the office for other people to use. But manger does here best with knowledge she has.
Verified User
•
Jan 7, 2026
5.0/5
5.0/5
Management is amazing
Verified User
•
Jan 2, 2026
5.0/5
5.0/5
Great service from Kayla and Sarah
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
Great facility to rent from
Verified User
•
Dec 27, 2025
1.0/5
1.0/5
The bay door access code box was broken for several, several months. The bay door itself was broken. Cubesmart's response to roof leaks was putting up wet floor signs. My property was damaged due to humidity, my access to my property was hindered and annoying. Over several months I made several complaints and attempts to contact management and was told on several occasions that the District Manager would contact me. I never received any communication form them regarding my issues. These reasons, including constant rate increases, are why I moved my items to a different storage facility. Not only would I not recommend Cubesmart to ANYONE, I will strongly recommend against it if it ever comes up in conversation.
Access code doesn't work, had to call for help to be let in the first time going to check out where my storage unit was, second time I came to unload my stuff in unit access code doesn't work, no one was in office, nor opened up for me to come unload the truck. Now I'm facing problems on what to do and don't have much time left to pack everything and pay for another uhaul. I feel like I wasted my money on unit I probably won't be able to use now.
Verified User
•
Feb 26, 2026
5.0/5
5.0/5
Very clean and very lit place and the staff was very friendly and courteous and helpful and I liked storing my stuff there will do it again if I have to .Stars to Sara you a rock star at your job!!!!!
Verified User
•
Feb 21, 2026
4.0/5
4.0/5
Simple process easy to navigate
Verified User
•
Feb 12, 2026
5.0/5
5.0/5
Very clean, close to where I live and affordable.
Verified User
•
Jan 8, 2026
1.0/5
1.0/5
The building needs a lot repair work and no to help manger pick up stolen carts bring back to the office for other people to use. But manger does here best with knowledge she has.
Verified User
•
Jan 7, 2026
5.0/5
5.0/5
Management is amazing
Verified User
•
Jan 2, 2026
5.0/5
5.0/5
Great service from Kayla and Sarah
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
Great facility to rent from
Verified User
•
Dec 27, 2025
1.0/5
1.0/5
The bay door access code box was broken for several, several months. The bay door itself was broken. Cubesmart's response to roof leaks was putting up wet floor signs. My property was damaged due to humidity, my access to my property was hindered and annoying. Over several months I made several complaints and attempts to contact management and was told on several occasions that the District Manager would contact me. I never received any communication form them regarding my issues. These reasons, including constant rate increases, are why I moved my items to a different storage facility. Not only would I not recommend Cubesmart to ANYONE, I will strongly recommend against it if it ever comes up in conversation.