Horrible service!!! The staff working were great!!! The company overall is shit!! Main exit gate was broke for almost a whole year!!! Yet we were still charged full price. Elevators are constantly out. Which prevents everyone who has lower level units can’t not access them. I would not recommend this place to no one
Verified User
•
Mar 4, 2026
1.0/5
1.0/5
The prices are too high. The elevator was broke a lot of times. Trash on site.
Verified User
•
Mar 1, 2026
4.0/5
4.0/5
When I came into reserve a unit, I was retreated with all respect and courtesy
Verified User
•
Feb 28, 2026
1.0/5
1.0/5
i completed the process online then went to the actual store to inquire about the unit that i rented. no help was offered when i arrived i had to walk around and figure it out on my own
Verified User
•
Feb 26, 2026
5.0/5
5.0/5
Customer service, all of the staff was very helpful to my needs
Verified User
•
Feb 8, 2026
5.0/5
5.0/5
Ease of access and safety. The professionalism, knowledge, and understanding of the Cubesmart employee Mr. Tony.
Verified User
•
Jan 27, 2026
5.0/5
5.0/5
Well I like the security from floor to floor. It's up keep is good. The staff is helpful.
Verified User
•
Jan 23, 2026
4.0/5
4.0/5
Well the facility itself is very neat and clean. I feel that someone should always be available(not away from the facility)
Verified User
•
Jan 19, 2026
3.0/5
3.0/5
Door not working to my unit and price changed $21.00 more with no reason
Horrible service!!! The staff working were great!!! The company overall is shit!! Main exit gate was broke for almost a whole year!!! Yet we were still charged full price. Elevators are constantly out. Which prevents everyone who has lower level units can’t not access them. I would not recommend this place to no one
Verified User
•
Mar 4, 2026
1.0/5
1.0/5
The prices are too high. The elevator was broke a lot of times. Trash on site.
Verified User
•
Mar 1, 2026
4.0/5
4.0/5
When I came into reserve a unit, I was retreated with all respect and courtesy
Verified User
•
Feb 28, 2026
1.0/5
1.0/5
i completed the process online then went to the actual store to inquire about the unit that i rented. no help was offered when i arrived i had to walk around and figure it out on my own
Verified User
•
Feb 26, 2026
5.0/5
5.0/5
Customer service, all of the staff was very helpful to my needs
Verified User
•
Feb 8, 2026
5.0/5
5.0/5
Ease of access and safety. The professionalism, knowledge, and understanding of the Cubesmart employee Mr. Tony.
Verified User
•
Jan 27, 2026
5.0/5
5.0/5
Well I like the security from floor to floor. It's up keep is good. The staff is helpful.
Verified User
•
Jan 23, 2026
4.0/5
4.0/5
Well the facility itself is very neat and clean. I feel that someone should always be available(not away from the facility)
Verified User
•
Jan 19, 2026
3.0/5
3.0/5
Door not working to my unit and price changed $21.00 more with no reason