I’ve never had no problems the entire time I was a customer. Excellent customer service. Only problem I had was the mice/rats eating thru my things.
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
Good customer service
Verified User
•
Dec 28, 2025
1.0/5
1.0/5
Something was always broken at this unit like the sliding doors, the elevator or the gate. No one was ever in the office when they should have been making it hard to get in contact with anyone in person or over the phone. The price definitely isn’t worth the hassle you have to deal with. It took me over a week to cancel my reservation and even then they still charged my card. Thankfully that time I was able to contact someone. In short, I will never recommend CubeSmart to anyone, not even my worst enemy.
Verified User
•
Dec 19, 2025
1.0/5
1.0/5
I found mice in my boxes
Verified User
•
Dec 19, 2025
4.0/5
4.0/5
No problems. Friendly staff
Verified User
•
Dec 13, 2025
5.0/5
5.0/5
From the moment I purchased my unit I have had no problems. It’s a clean facility, very secure access and the staff was helpful and friendly.
Verified User
•
Dec 10, 2025
3.0/5
3.0/5
Convenient and close by apartment and just the size needed for what I wanted stored
Verified User
•
Dec 10, 2025
3.0/5
3.0/5
I was pleased with the administrationWasn’t pleased with the rapid price increase especially without foreknowledgeI didn’t like that many time especially during afternoons no one was there for service, on site or phone
Verified User
•
Dec 9, 2025
5.0/5
5.0/5
For the 4 years we had this unit we had no issues. The unit was very clean and a very secure environment. I will recommend Cubesmart's storage to family and friends.
I’ve never had no problems the entire time I was a customer. Excellent customer service. Only problem I had was the mice/rats eating thru my things.
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
Good customer service
Verified User
•
Dec 28, 2025
1.0/5
1.0/5
Something was always broken at this unit like the sliding doors, the elevator or the gate. No one was ever in the office when they should have been making it hard to get in contact with anyone in person or over the phone. The price definitely isn’t worth the hassle you have to deal with. It took me over a week to cancel my reservation and even then they still charged my card. Thankfully that time I was able to contact someone. In short, I will never recommend CubeSmart to anyone, not even my worst enemy.
Verified User
•
Dec 19, 2025
1.0/5
1.0/5
I found mice in my boxes
Verified User
•
Dec 19, 2025
4.0/5
4.0/5
No problems. Friendly staff
Verified User
•
Dec 13, 2025
5.0/5
5.0/5
From the moment I purchased my unit I have had no problems. It’s a clean facility, very secure access and the staff was helpful and friendly.
Verified User
•
Dec 10, 2025
3.0/5
3.0/5
Convenient and close by apartment and just the size needed for what I wanted stored
Verified User
•
Dec 10, 2025
3.0/5
3.0/5
I was pleased with the administrationWasn’t pleased with the rapid price increase especially without foreknowledgeI didn’t like that many time especially during afternoons no one was there for service, on site or phone
Verified User
•
Dec 9, 2025
5.0/5
5.0/5
For the 4 years we had this unit we had no issues. The unit was very clean and a very secure environment. I will recommend Cubesmart's storage to family and friends.