The online rental process was great. Completely contactless and the property manager called offer assistance and was very nice. To be able to rent a unit online and have complete access without having to wait for assistance is wonderful.
Verified User
•
Mar 22, 2026
5.0/5
5.0/5
It’s clean and a nice atmosphere
Verified User
•
Mar 18, 2026
1.0/5
1.0/5
No lights when it's dark. The truck that was promised to help move was always "broke down". I already paid online and had a uhaul packed so I decided to move in anyway. The elevators were broken twice as I came back to drop off more stuff. And finally, they charged me for this month and I was out. Sent a email with time and date stamp. Still working on that refund because now I've acquired an overdraft fee because that money is not in my account. Still waiting
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
I rated CubeSmart a 10 because Aunjae provided exceptional customer service. She was very friendly, patient, and took the time to clearly explain all the details about my storage unit. Her professionalism and willingness to help made the entire experience smooth and stress‑free.
Verified User
•
Mar 9, 2026
5.0/5
5.0/5
Really good people
Verified User
•
Mar 8, 2026
5.0/5
5.0/5
Excellent customer service
Verified User
•
Mar 6, 2026
5.0/5
5.0/5
clean
Verified User
•
Feb 4, 2026
1.0/5
1.0/5
The place had mice and dogs living in facility
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
Very efficient and the communication was superb.
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
I like cube smart. I have been using their storage facilities for over 10 years. I encourage to use them because they are clean and have climate controlled units.
The online rental process was great. Completely contactless and the property manager called offer assistance and was very nice. To be able to rent a unit online and have complete access without having to wait for assistance is wonderful.
Verified User
•
Mar 22, 2026
5.0/5
5.0/5
It’s clean and a nice atmosphere
Verified User
•
Mar 18, 2026
1.0/5
1.0/5
No lights when it's dark. The truck that was promised to help move was always "broke down". I already paid online and had a uhaul packed so I decided to move in anyway. The elevators were broken twice as I came back to drop off more stuff. And finally, they charged me for this month and I was out. Sent a email with time and date stamp. Still working on that refund because now I've acquired an overdraft fee because that money is not in my account. Still waiting
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
I rated CubeSmart a 10 because Aunjae provided exceptional customer service. She was very friendly, patient, and took the time to clearly explain all the details about my storage unit. Her professionalism and willingness to help made the entire experience smooth and stress‑free.
Verified User
•
Mar 9, 2026
5.0/5
5.0/5
Really good people
Verified User
•
Mar 8, 2026
5.0/5
5.0/5
Excellent customer service
Verified User
•
Mar 6, 2026
5.0/5
5.0/5
clean
Verified User
•
Feb 4, 2026
1.0/5
1.0/5
The place had mice and dogs living in facility
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
Very efficient and the communication was superb.
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
I like cube smart. I have been using their storage facilities for over 10 years. I encourage to use them because they are clean and have climate controlled units.