CubeSmart Self Storage
4.3/5
4.3 /5
63 Verified Reviews
7910 Lemont Rd, Downers Grove, IL 60516, US
(630) 786-6457
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63 Verified Reviews
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1.0/5
1.0 /5
$16 insurance for 5x5 unit is bullshit.It’s a money grab - rape & pillage the customer -Customers should have the option of choosing or neglecting coverages at various levels - you know it, and so does the informed customer.Egregious business practice.
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5.0/5
5.0 /5
Easy sign up, billing etc. The staff was very helpful!
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5.0/5
5.0 /5
Easy to set up unit rental. Facility is managed well and mostly clean. Helpful staff when I have questions. Easy to cancel, as well.
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3.0/5
3.0 /5
I would have given a 10 if it wasn’t because of your cost increases. I went from 200.00 to 545.00.
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5.0/5
5.0 /5
Your employee Nate is very helpful.
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3.0/5
3.0 /5
Facilities and service were all good but I felt swindled by how quickly the rates kept rising.
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2.0/5
2.0 /5
The increasing monthly fee was a determining factor in us closing our storage unit.
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5.0/5
5.0 /5
Customer care
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5.0/5
5.0 /5
Your employees were so professional and helpful. We always felt comfortable and safe coming and going at different hours.
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1.0/5
1.0 /5
Customer service was poor - one of the doors were always out of order and access to the building was weird