The staff is great, courteous/helpful.The corporate oversight pretty much sucks. Doubling rent in 2 years, no flexibility.
Verified User
•
Oct 10, 2025
5.0/5
5.0/5
Free month
Verified User
•
Oct 1, 2025
5.0/5
5.0/5
Clean facility, greatbstaff
Verified User
•
Sep 29, 2025
4.0/5
4.0/5
Very helpful and accommodating
Verified User
•
Sep 25, 2025
3.0/5
3.0/5
8 represents "very good"
Verified User
•
Sep 10, 2025
4.0/5
4.0/5
Ease of rental. Great follow up by staff after rental was completed. Storage unit met expectations.
Verified User
•
Aug 27, 2025
4.0/5
4.0/5
sas
Verified User
•
Aug 20, 2025
5.0/5
5.0/5
Quick and efficient sign up
Verified User
•
Aug 15, 2025
5.0/5
5.0/5
Laura is the best
Verified User
•
Aug 3, 2025
5.0/5
5.0/5
5-Star Customer Service Review for Laura at CubeSmart!I recently had the pleasure of working with Laura, the Manager at CubeSmart, and I can confidently say that her level of customer service is truly outstanding.From the moment I walked through the door, Laura was welcoming, professional, and incredibly knowledgeable. She took the time to understand exactly what I needed, explained all of my options clearly, and made the rental process simple and stress-free. Her attention to detail and calm, friendly demeanor made the entire experience feel effortless.The facility itself is spotless and secure, which is clearly a result of Laura’s high standards and hands-on management. She made sure I felt comfortable and confident in my decision, and she handled every interaction with sincerity and care.Laura sets the standard for what exceptional customer service should look like. I’m grateful for her help and would recommend CubeSmart without hesitation thanks to her outstanding leadership and service.Sincerely,Megan Houlihan
The staff is great, courteous/helpful.The corporate oversight pretty much sucks. Doubling rent in 2 years, no flexibility.
Verified User
•
Oct 10, 2025
5.0/5
5.0/5
Free month
Verified User
•
Oct 1, 2025
5.0/5
5.0/5
Clean facility, greatbstaff
Verified User
•
Sep 29, 2025
4.0/5
4.0/5
Very helpful and accommodating
Verified User
•
Sep 25, 2025
3.0/5
3.0/5
8 represents "very good"
Verified User
•
Sep 10, 2025
4.0/5
4.0/5
Ease of rental. Great follow up by staff after rental was completed. Storage unit met expectations.
Verified User
•
Aug 27, 2025
4.0/5
4.0/5
sas
Verified User
•
Aug 20, 2025
5.0/5
5.0/5
Quick and efficient sign up
Verified User
•
Aug 15, 2025
5.0/5
5.0/5
Laura is the best
Verified User
•
Aug 3, 2025
5.0/5
5.0/5
5-Star Customer Service Review for Laura at CubeSmart!I recently had the pleasure of working with Laura, the Manager at CubeSmart, and I can confidently say that her level of customer service is truly outstanding.From the moment I walked through the door, Laura was welcoming, professional, and incredibly knowledgeable. She took the time to understand exactly what I needed, explained all of my options clearly, and made the rental process simple and stress-free. Her attention to detail and calm, friendly demeanor made the entire experience feel effortless.The facility itself is spotless and secure, which is clearly a result of Laura’s high standards and hands-on management. She made sure I felt comfortable and confident in my decision, and she handled every interaction with sincerity and care.Laura sets the standard for what exceptional customer service should look like. I’m grateful for her help and would recommend CubeSmart without hesitation thanks to her outstanding leadership and service.Sincerely,Megan Houlihan