The location as well as the team on site were all great. I would recommend this location. My only issue which just might be technology related was that I always had to log in to the app to open the gate. Of course, this was if I hadn't logged in for a few days but how often does one go to the storage. Still a very happy customer.

The employees at the facility were considerate and very helpful.

Fast and helpful communication

Very friendly staff, clean storage, clean restrooms, easy access. have zero complaints and will definately use again if I needed

Easy to register. Very helpful staff

In the unit itself, there is a notice that says, if you're Moving Out, sweep, then swing by the office for a refund, but I was told cube smart doesn't prorate, so I didn't receive anything even though I moved out early than my pay date.

The people at the east hanover location are top notch and will give their best effort to help with anything they can. They are friendly and professional and are not overly involved in your business.

Convenient

We were a long term customer and our rate kept going up to the point it was absurd. We instead went through the waste of our time to move all of our stuff from one unit to another to get a new rate since that apparently is the only way to do that. Still with CS but not happy.

We just had to move all of our stuff to another unit. As a long term customer it is absurd that the only way to get a reasonable rate again was to move. Our rate got so inflated compared to the current offer rate that we had to do something. Your pricing structure drives people out. I t should be capped at some % above the market rate. So disappointed that something could not be done to renegotiate the rate without us having to move