staff is great, location is great for me. I have no issues with the exception of the rodent infestation in my storage box. All contents were exposed to this infestation and has to be cleaned, and sanitized.
Verified User
•
Apr 24, 2026
5.0/5
5.0/5
The representatives that work at the East Hanover storage are great - they are always a available to take your payment and/or answer questions, help with your lock, etc. They are also very accommodating - these statements are also applicable to John (the manager) whether he is there or on the phone with customer ....
Verified User
•
Apr 24, 2026
2.0/5
2.0/5
The staff was GREAT! But the continually raising of the rates will make me think twice about coming back
Verified User
•
Apr 14, 2026
5.0/5
5.0/5
Very clean good environment
Verified User
•
Apr 10, 2026
5.0/5
5.0/5
It was very easy to apply on line with first month moving free and the six months of $148 per month also very easy to access with clean environment it’s great
Verified User
•
Apr 7, 2026
5.0/5
5.0/5
Excellent service and facility. Been storing my classic cars at this location for the past 28 years
Verified User
•
Apr 7, 2026
2.0/5
2.0/5
I don’t like why my bill kept going up
Verified User
•
Apr 2, 2026
5.0/5
5.0/5
Roberto the manager was very helpful and responsive
Verified User
•
Mar 28, 2026
5.0/5
5.0/5
Lewis is awesome and your entire team since I’ve been renting for the past five years lover awesome customer service. It’s in your culture because I’ve not had one bad experience.
Verified User
•
Mar 21, 2026
5.0/5
5.0/5
Roberto was welcoming, knowledgeable, and went above and beyond what was required. I was absolutely amazed at the time and energy he spent in welcoming me and getting me settled in my new storage unit. I did not have any way to stock my supplies and he arranged for me to get some shelving that had been left behind in another unit. He spent over an hour helping me set it up. He took the time to explain the whole process and went over every detail. His work ethic was second to none and unlike anything you see nowadays. So glad I am renting here.
staff is great, location is great for me. I have no issues with the exception of the rodent infestation in my storage box. All contents were exposed to this infestation and has to be cleaned, and sanitized.
Verified User
•
Apr 24, 2026
5.0/5
5.0/5
The representatives that work at the East Hanover storage are great - they are always a available to take your payment and/or answer questions, help with your lock, etc. They are also very accommodating - these statements are also applicable to John (the manager) whether he is there or on the phone with customer ....
Verified User
•
Apr 24, 2026
2.0/5
2.0/5
The staff was GREAT! But the continually raising of the rates will make me think twice about coming back
Verified User
•
Apr 14, 2026
5.0/5
5.0/5
Very clean good environment
Verified User
•
Apr 10, 2026
5.0/5
5.0/5
It was very easy to apply on line with first month moving free and the six months of $148 per month also very easy to access with clean environment it’s great
Verified User
•
Apr 7, 2026
5.0/5
5.0/5
Excellent service and facility. Been storing my classic cars at this location for the past 28 years
Verified User
•
Apr 7, 2026
2.0/5
2.0/5
I don’t like why my bill kept going up
Verified User
•
Apr 2, 2026
5.0/5
5.0/5
Roberto the manager was very helpful and responsive
Verified User
•
Mar 28, 2026
5.0/5
5.0/5
Lewis is awesome and your entire team since I’ve been renting for the past five years lover awesome customer service. It’s in your culture because I’ve not had one bad experience.
Verified User
•
Mar 21, 2026
5.0/5
5.0/5
Roberto was welcoming, knowledgeable, and went above and beyond what was required. I was absolutely amazed at the time and energy he spent in welcoming me and getting me settled in my new storage unit. I did not have any way to stock my supplies and he arranged for me to get some shelving that had been left behind in another unit. He spent over an hour helping me set it up. He took the time to explain the whole process and went over every detail. His work ethic was second to none and unlike anything you see nowadays. So glad I am renting here.