Very clean, the office women is great very helpful. Never had any trouble getting into the gate.
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
Great office people, great storage place. Ill be back next fall.
Verified User
•
Mar 20, 2026
5.0/5
5.0/5
Our CubeSmart storage facility is new, and very well maintained / managed. The management staff are extremely helpful and friendly. We are confident that what we are storing will be kept safe and secure.
Verified User
•
Mar 19, 2026
5.0/5
5.0/5
Tami was very helpful, friendly, and quick to respond.
Verified User
•
Mar 1, 2026
5.0/5
5.0/5
The office folks were awesome and very helpful and friendly! Thank you! Prices were very good as well!
Verified User
•
Feb 3, 2026
5.0/5
5.0/5
Great service from the staff
Verified User
•
Jan 12, 2026
5.0/5
5.0/5
Great customer service.
Verified User
•
Jan 10, 2026
5.0/5
5.0/5
Customer service was polite, helpful, and caring.
Verified User
•
Jan 2, 2026
1.0/5
1.0/5
CubeSmart was very poor in communication. When CubeSmart first took over my unit, no notification was given, no information CubeSmart had purchased the storage unit from the previous owner, or willing to provide any information on why I was being charged by CubeSmart and not the previous owner.My finally month I was over charged $40. No 30-day notice was given as required under KY law of any rent increase. After multiple unanswered calls, a week later I was contacted by Mr. David Boyer. When asked Mr. Boyer could not provide any proof notice was given, only what was in their database. As a service, the United States Postal Service provides myself notification of mail sent to my address on file. No notification was given.
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
I was received with great hospitality and a friendly person!
Very clean, the office women is great very helpful. Never had any trouble getting into the gate.
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
Great office people, great storage place. Ill be back next fall.
Verified User
•
Mar 20, 2026
5.0/5
5.0/5
Our CubeSmart storage facility is new, and very well maintained / managed. The management staff are extremely helpful and friendly. We are confident that what we are storing will be kept safe and secure.
Verified User
•
Mar 19, 2026
5.0/5
5.0/5
Tami was very helpful, friendly, and quick to respond.
Verified User
•
Mar 1, 2026
5.0/5
5.0/5
The office folks were awesome and very helpful and friendly! Thank you! Prices were very good as well!
Verified User
•
Feb 3, 2026
5.0/5
5.0/5
Great service from the staff
Verified User
•
Jan 12, 2026
5.0/5
5.0/5
Great customer service.
Verified User
•
Jan 10, 2026
5.0/5
5.0/5
Customer service was polite, helpful, and caring.
Verified User
•
Jan 2, 2026
1.0/5
1.0/5
CubeSmart was very poor in communication. When CubeSmart first took over my unit, no notification was given, no information CubeSmart had purchased the storage unit from the previous owner, or willing to provide any information on why I was being charged by CubeSmart and not the previous owner.My finally month I was over charged $40. No 30-day notice was given as required under KY law of any rent increase. After multiple unanswered calls, a week later I was contacted by Mr. David Boyer. When asked Mr. Boyer could not provide any proof notice was given, only what was in their database. As a service, the United States Postal Service provides myself notification of mail sent to my address on file. No notification was given.
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
I was received with great hospitality and a friendly person!