CubeSmart Self Storage
3.5/5
3.5 /5
31 Verified Reviews
1750 Busse Rd, Elk Grove Village, IL 60007, US
(847) 228-9191
31 Verified Reviews
5.0/5
5.0 /5
Very friendly and helpful

1.0/5
1.0 /5
Your people lie about pricing will never use you again. I didn’t even use the storage got ripped off.

3.0/5
3.0 /5
Clean unit, good location, but limited on climate control units and availability

1.0/5
1.0 /5
Prices raised too frequently. We started with a promotion of $75, increased to $82 after the promotion. After just 3 years, if we would not have exited, our next month’s rent would have been $194! While promotion of 1st month free to new occupants.

5.0/5
5.0 /5
The person taking care when stop by provide all information, attention and service.On the end, walk out very satisfied with my deal.Thanks

4.0/5
4.0 /5
For the most part our experience was wonderful. We could access the unit as needed and the office staff were very helpful. We always paid for one year at a time and would have stayed another year, but unfortunately your company doesn’t empower the office staff to adjust prices or give a discount for guaranteed rental. So we moved and also added a second identical unit with the new company.

3.0/5
3.0 /5
I'd supply a 10, but price increased substantially over time!

1.0/5
1.0 /5
N

5.0/5
5.0 /5
Great customer service! clean unit, great location! i love it here and will always be a return customer

1.0/5
1.0 /5
Price close to tripled during the time I had a unit. I called to see if they would give a long time customer an incentive to stay. They said rent a new unit, get the introductory price on the new unit. Close the old unit. I said screw that.If they had even offered a $20 discount it might have been a nice gesture that got me to stay longer. And by longer I mean maybe even more years. Because it's easy to stay. It's harder to pack up all that shit. Just a simple gesture to tell me, "We're happy you're here and value your business." Instead they said, "We don't care. Do whatever you want. Jump through these hoops. So it was better for me to leave.