The management was the best! They were extremely helpful with the move in and out! This was my best storage experience ever! Keep up the good work!
Verified User
•
Dec 1, 2025
3.0/5
3.0/5
The staff is always helpful
Verified User
•
Nov 9, 2025
5.0/5
5.0/5
Clean and easy accessibility. Very secure and conveniently located
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
Easy access to get in and out. I just wish you had a better way of paying the bill though. I dropped it off numerous times in the box and would have to call and ask them to get it out and post it because every time we would stop by nobody was there to take it. But now that Alex is in charge, we've had no problems at all.
Verified User
•
Oct 23, 2025
5.0/5
5.0/5
I gave a 10 score because my things were always safe at cubesmart. I never had my unit broken into like I have at other storage facilities. When my mom passed away and I needed a larger unit, Alexis who was at the Elyria Ohio location helped me. She also helped me feel better during a difficult time in my life.
Verified User
•
Oct 12, 2025
5.0/5
5.0/5
Customer Service your employees are great and very care.
Verified User
•
Oct 11, 2025
5.0/5
5.0/5
Loved it
Verified User
•
Oct 11, 2025
3.0/5
3.0/5
You don't prorate, so I lost money. Who cares about getting a lock that had to pay for, at least if they don't want the lock give them the money for the lock.
The management was the best! They were extremely helpful with the move in and out! This was my best storage experience ever! Keep up the good work!
Verified User
•
Dec 1, 2025
3.0/5
3.0/5
The staff is always helpful
Verified User
•
Nov 9, 2025
5.0/5
5.0/5
Clean and easy accessibility. Very secure and conveniently located
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
Easy access to get in and out. I just wish you had a better way of paying the bill though. I dropped it off numerous times in the box and would have to call and ask them to get it out and post it because every time we would stop by nobody was there to take it. But now that Alex is in charge, we've had no problems at all.
Verified User
•
Oct 23, 2025
5.0/5
5.0/5
I gave a 10 score because my things were always safe at cubesmart. I never had my unit broken into like I have at other storage facilities. When my mom passed away and I needed a larger unit, Alexis who was at the Elyria Ohio location helped me. She also helped me feel better during a difficult time in my life.
Verified User
•
Oct 12, 2025
5.0/5
5.0/5
Customer Service your employees are great and very care.
Verified User
•
Oct 11, 2025
5.0/5
5.0/5
Loved it
Verified User
•
Oct 11, 2025
3.0/5
3.0/5
You don't prorate, so I lost money. Who cares about getting a lock that had to pay for, at least if they don't want the lock give them the money for the lock.