This score is given due to Jimmy's Customer service; family has rented at other places and I received such a great customer experience I recommended family to look into using cube smart.

The feeling of understanding when you are in a position that makes you have to have all your possessions that mean the world to you in safe place is comforting. OMAR CHAVEZ ..

You are way to expensive

Grounds are kept clean. The general manager (Krista) is amazing. She's very efficient and takes care of issues immediately.

CubeSmart made a stressful transition much easier. The space was clean and secure, access was convenient, and the staff was friendly and responsive whenever I had questions. I’d absolutely recommend them.

Friendly Staff, Safe, and clean.

High prices

Everyone was extremely polite and helpful!

The keypad at the entrance is too far behind the poles and you should take back the keys and lock and refund the money.

I had three storage units. On the day I canceled, December 16, I was asked to remove my locks from all units. I removed two and asked about the third, since that lock had already been removed. I was told that the unit was already closed and that everything was fine. I also received an email confirming this.I attempted to return the two locks I removed, and staff told me to keep them since I had paid for them. Because I closed all of my units, my autopay was automatically cancelled.About a week ago, I was informed that a lien was going to be placed on one of my units. I was confused because I had cancelled all units before this. When I went to the storage facility, the manager and I noticed that someone had put a lock on my unit even though I had already removed my locks and cancelled on December 16.As a result, I was charged an additional month, a late fee, and insurance.