The facility is clean and easy to use. My only issue is the price increases. We started in June t $180 and ended in February at $230. That’s a huge increase in the amount of time! Based on conversations with friends, I now understand it is the pricing model all storage facilities use. I, personally, am not that committed to my junk.
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
Roy was very friendly helpful and welcoming. And knowledgeable.
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
Friendly and professional staff who were knowledgeable and patient, took the time to explain everything clearly, answered all of my questions, and addressed my concerns right away. The process was smooth and stress-free, and I felt supported and confident moving forward.
Verified User
•
Jan 21, 2026
5.0/5
5.0/5
Roy in Evanston has been incredibly welcoming and available. Sign up was smooth, and we got exactly what we needed. We’re excited for our move to Evanston and this CubeSmart location with Roy has made everything even easier!
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
The service at this particular CubeSmart location is the very best. The facility manager, Roy, provides top-level service and is always so helpful. This was my third unit rented from this location, and every time the experience could not have been better.
Verified User
•
Jan 6, 2026
3.0/5
3.0/5
Clean, well lit, easy accessw
Verified User
•
Jan 5, 2026
5.0/5
5.0/5
Very clean and Great Customer Service
Verified User
•
Jan 2, 2026
5.0/5
5.0/5
I love cubesmart… everyone I store with them it is such a seamless experience… Roy and Dahlia are always so nice …. I have worked with Scott as well, he is great … the entire staff is extremely helpful
Verified User
•
Dec 27, 2025
5.0/5
5.0/5
Roy is the reason. He's delightful and very helpful and always cleaning the facility.He is informative without being pushy. Hes a great representative of your org.
Verified User
•
Dec 25, 2025
5.0/5
5.0/5
The facility manager, Roy, is the best! Always helpful and very knowledgeable about the facility. The facility is very clean and secure, with great climate control.
The facility is clean and easy to use. My only issue is the price increases. We started in June t $180 and ended in February at $230. That’s a huge increase in the amount of time! Based on conversations with friends, I now understand it is the pricing model all storage facilities use. I, personally, am not that committed to my junk.
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
Roy was very friendly helpful and welcoming. And knowledgeable.
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
Friendly and professional staff who were knowledgeable and patient, took the time to explain everything clearly, answered all of my questions, and addressed my concerns right away. The process was smooth and stress-free, and I felt supported and confident moving forward.
Verified User
•
Jan 21, 2026
5.0/5
5.0/5
Roy in Evanston has been incredibly welcoming and available. Sign up was smooth, and we got exactly what we needed. We’re excited for our move to Evanston and this CubeSmart location with Roy has made everything even easier!
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
The service at this particular CubeSmart location is the very best. The facility manager, Roy, provides top-level service and is always so helpful. This was my third unit rented from this location, and every time the experience could not have been better.
Verified User
•
Jan 6, 2026
3.0/5
3.0/5
Clean, well lit, easy accessw
Verified User
•
Jan 5, 2026
5.0/5
5.0/5
Very clean and Great Customer Service
Verified User
•
Jan 2, 2026
5.0/5
5.0/5
I love cubesmart… everyone I store with them it is such a seamless experience… Roy and Dahlia are always so nice …. I have worked with Scott as well, he is great … the entire staff is extremely helpful
Verified User
•
Dec 27, 2025
5.0/5
5.0/5
Roy is the reason. He's delightful and very helpful and always cleaning the facility.He is informative without being pushy. Hes a great representative of your org.
Verified User
•
Dec 25, 2025
5.0/5
5.0/5
The facility manager, Roy, is the best! Always helpful and very knowledgeable about the facility. The facility is very clean and secure, with great climate control.