The customer service was outstanding. The women at the front desk was incredibly helpful and friendly getting me set up in the unit. When I cleaned it out, I called and left a message and she took care of everything inspected my unit before I called back. Outstanding! My items were dry and rodent free when I retrieved them.
Verified User
•
Mar 25, 2026
5.0/5
5.0/5
Clean facility, friendly staff, responsive.
Verified User
•
Mar 17, 2026
3.0/5
3.0/5
I like the unit and the convenience of paying online, etc. but the cost rose so much in the last few years it became impractical for me to use it any longer.
Verified User
•
Mar 6, 2026
5.0/5
5.0/5
Very polite employee, very clean, location and access.
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
pleased
Verified User
•
Jan 11, 2026
5.0/5
5.0/5
No one ever bothered me or tried to up sell and every time
Verified User
•
Dec 7, 2025
3.0/5
3.0/5
Pricing is astronomical.
Verified User
•
Dec 6, 2025
1.0/5
1.0/5
Our cube was broken into and we weren’t offered any compensation. We cleaned out our cube in the middle of the month because we don’t feel like our belongings are safe there and we weren’t even offered a pro-rated month.
Verified User
•
Dec 5, 2025
5.0/5
5.0/5
Heather made it simple and fast great employee also 2 miles from my house
Verified User
•
Nov 19, 2025
1.0/5
1.0/5
I moved from a larger cube to a smaller cube. I’ve been a customer for years, and I have been taken advantage of with your automatic rate hikes. Not only that, but the cube I rented is near a cement plant and the amount of dust inside my cube was horrendous.
The customer service was outstanding. The women at the front desk was incredibly helpful and friendly getting me set up in the unit. When I cleaned it out, I called and left a message and she took care of everything inspected my unit before I called back. Outstanding! My items were dry and rodent free when I retrieved them.
Verified User
•
Mar 25, 2026
5.0/5
5.0/5
Clean facility, friendly staff, responsive.
Verified User
•
Mar 17, 2026
3.0/5
3.0/5
I like the unit and the convenience of paying online, etc. but the cost rose so much in the last few years it became impractical for me to use it any longer.
Verified User
•
Mar 6, 2026
5.0/5
5.0/5
Very polite employee, very clean, location and access.
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
pleased
Verified User
•
Jan 11, 2026
5.0/5
5.0/5
No one ever bothered me or tried to up sell and every time
Verified User
•
Dec 7, 2025
3.0/5
3.0/5
Pricing is astronomical.
Verified User
•
Dec 6, 2025
1.0/5
1.0/5
Our cube was broken into and we weren’t offered any compensation. We cleaned out our cube in the middle of the month because we don’t feel like our belongings are safe there and we weren’t even offered a pro-rated month.
Verified User
•
Dec 5, 2025
5.0/5
5.0/5
Heather made it simple and fast great employee also 2 miles from my house
Verified User
•
Nov 19, 2025
1.0/5
1.0/5
I moved from a larger cube to a smaller cube. I’ve been a customer for years, and I have been taken advantage of with your automatic rate hikes. Not only that, but the cube I rented is near a cement plant and the amount of dust inside my cube was horrendous.