Cube Smart has automatic rate increases that makes it very, very expensive to their most loyal customers. Watch the automatic rate increases. They are obscene. The unit I rented is near a cement plant, and all of my things are covered with cement dust.
Verified User
•
Oct 4, 2025
1.0/5
1.0/5
The score just dropped when I had to fill out a survey to terminate my agreement
Verified User
•
Sep 13, 2025
5.0/5
5.0/5
you guys were great thanks
Verified User
•
Sep 9, 2025
4.0/5
4.0/5
Process was smooth and easy throughout my service.
Verified User
•
Sep 9, 2025
5.0/5
5.0/5
Easy signupGood priceEasy access to the unit
Verified User
•
Sep 3, 2025
4.0/5
4.0/5
The manager at Exeter was very helpful and responded to my emails. The price was good and the storage size was more than enough. I’ll be back next summer.
Verified User
•
Sep 1, 2025
5.0/5
5.0/5
easy to do business with and clean areas to store stuff.
Verified User
•
Aug 28, 2025
5.0/5
5.0/5
Very friendly and helpful staff
Verified User
•
Aug 6, 2025
5.0/5
5.0/5
There are a few reasons why I rate CubeSmart with a 10. The online reservation and rental application was effortless to use and helped us in a pinch. I reserved/rented in the morning and we were moving items in within a few hours! Another reason for the high rating is the convenience of locations. We used the Exeter, RI location. The facility was clean, easy to navigate and close to us. Lastly, the manager of this location, Heather. She was amazing! Heather guided us regarding hours, access, and more. Additionally, when it was time for us to downsize the unit, she found one next to it and made the transfer easy. We will not hesitate to use CubeSmart in the future, if needed.
Cube Smart has automatic rate increases that makes it very, very expensive to their most loyal customers. Watch the automatic rate increases. They are obscene. The unit I rented is near a cement plant, and all of my things are covered with cement dust.
Verified User
•
Oct 4, 2025
1.0/5
1.0/5
The score just dropped when I had to fill out a survey to terminate my agreement
Verified User
•
Sep 13, 2025
5.0/5
5.0/5
you guys were great thanks
Verified User
•
Sep 9, 2025
4.0/5
4.0/5
Process was smooth and easy throughout my service.
Verified User
•
Sep 9, 2025
5.0/5
5.0/5
Easy signupGood priceEasy access to the unit
Verified User
•
Sep 3, 2025
4.0/5
4.0/5
The manager at Exeter was very helpful and responded to my emails. The price was good and the storage size was more than enough. I’ll be back next summer.
Verified User
•
Sep 1, 2025
5.0/5
5.0/5
easy to do business with and clean areas to store stuff.
Verified User
•
Aug 28, 2025
5.0/5
5.0/5
Very friendly and helpful staff
Verified User
•
Aug 6, 2025
5.0/5
5.0/5
There are a few reasons why I rate CubeSmart with a 10. The online reservation and rental application was effortless to use and helped us in a pinch. I reserved/rented in the morning and we were moving items in within a few hours! Another reason for the high rating is the convenience of locations. We used the Exeter, RI location. The facility was clean, easy to navigate and close to us. Lastly, the manager of this location, Heather. She was amazing! Heather guided us regarding hours, access, and more. Additionally, when it was time for us to downsize the unit, she found one next to it and made the transfer easy. We will not hesitate to use CubeSmart in the future, if needed.