Monthly rates extremely highApp to enter gate never workedIf someone moves out prior to the end of month term, one should really be prorated for the amount paid
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
Great customer service and the space works well for us
Verified User
•
Mar 9, 2026
5.0/5
5.0/5
Friendly staff
Verified User
•
Feb 19, 2026
3.0/5
3.0/5
Rent was raised multiple times while I rented the facility. For a period of time the elevator was not working. It was fixed just before we moved. Overall a good experience.
Verified User
•
Feb 6, 2026
5.0/5
5.0/5
easy move in and out no issues or extra fees. Thanks!
Verified User
•
Feb 6, 2026
5.0/5
5.0/5
I loved being able to see what’s available in my area and reserve online. When I did have questions, I was able to reach a person to talk to AND that person was knowledgeable and kind
Verified User
•
Jan 14, 2026
2.0/5
2.0/5
There were a lot of things that weren't working in the facility. The outdoor lights, the indoor lights. When you went down the hall, you'd have to go all the way down the hall before some of them turned on, the gate was broken part of the time, it was freezing cold in there, there's no way it was 50°. It was definitely much colder than that. Also at my other cubesmart unit, they gave me a 25% rent increase after only 6 months!
Verified User
•
Jan 11, 2026
2.0/5
2.0/5
Location and staff are great. But Cubesmart is a ripoff. We rented a unit a little over a year ago for $370 something. In the time we had it the price climbed to $507, over 25%. We probably would have kept it longer but we found an equivalent unit for $350.
Monthly rates extremely highApp to enter gate never workedIf someone moves out prior to the end of month term, one should really be prorated for the amount paid
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
Great customer service and the space works well for us
Verified User
•
Mar 9, 2026
5.0/5
5.0/5
Friendly staff
Verified User
•
Feb 19, 2026
3.0/5
3.0/5
Rent was raised multiple times while I rented the facility. For a period of time the elevator was not working. It was fixed just before we moved. Overall a good experience.
Verified User
•
Feb 6, 2026
5.0/5
5.0/5
easy move in and out no issues or extra fees. Thanks!
Verified User
•
Feb 6, 2026
5.0/5
5.0/5
I loved being able to see what’s available in my area and reserve online. When I did have questions, I was able to reach a person to talk to AND that person was knowledgeable and kind
Verified User
•
Jan 14, 2026
2.0/5
2.0/5
There were a lot of things that weren't working in the facility. The outdoor lights, the indoor lights. When you went down the hall, you'd have to go all the way down the hall before some of them turned on, the gate was broken part of the time, it was freezing cold in there, there's no way it was 50°. It was definitely much colder than that. Also at my other cubesmart unit, they gave me a 25% rent increase after only 6 months!
Verified User
•
Jan 11, 2026
2.0/5
2.0/5
Location and staff are great. But Cubesmart is a ripoff. We rented a unit a little over a year ago for $370 something. In the time we had it the price climbed to $507, over 25%. We probably would have kept it longer but we found an equivalent unit for $350.