Very professional, personable young man at reception
Verified User
•
Jan 9, 2026
5.0/5
5.0/5
friendly staff clean storage center
Verified User
•
Jan 4, 2026
5.0/5
5.0/5
Always.available for questions and reminders of payment
Verified User
•
Jan 1, 2026
2.0/5
2.0/5
It would have been a 10 except that during our year there was a flood from the roof into the building. We were called twice to clear and dry our unit, but I did not recognize the number and did not answer. NO MESSAGE was left and we had to destroy several of our paintings and other items by the time we discovered it when making a visit to remove some things. I don't understand why a message was not left on our phone and only 2 calls were made. Also the elevator near our unit was out of order for several months.
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
??
Verified User
•
Dec 4, 2025
5.0/5
5.0/5
Kyle was great, he took care of storage needs. Customer service was great. Thank you.
Verified User
•
Dec 4, 2025
5.0/5
5.0/5
Great customer service at the Fairfax Station (VA) location. Very easy to sign up. Also, I found the facility to be a great shape and the unit was in fantastic condition.
Verified User
•
Nov 11, 2025
3.0/5
3.0/5
All was good, except price increases
Verified User
•
Nov 9, 2025
4.0/5
4.0/5
Easy procedure to follow, easy access, rentals are secured
Verified User
•
Nov 6, 2025
5.0/5
5.0/5
CubSmart is the only place I foundIn all aspects .even after I moved outFor some reason I go back like it’s home.If anyone wants to rent storage CubSmart isA best choice.it’s safe clean,good price too.
Very professional, personable young man at reception
Verified User
•
Jan 9, 2026
5.0/5
5.0/5
friendly staff clean storage center
Verified User
•
Jan 4, 2026
5.0/5
5.0/5
Always.available for questions and reminders of payment
Verified User
•
Jan 1, 2026
2.0/5
2.0/5
It would have been a 10 except that during our year there was a flood from the roof into the building. We were called twice to clear and dry our unit, but I did not recognize the number and did not answer. NO MESSAGE was left and we had to destroy several of our paintings and other items by the time we discovered it when making a visit to remove some things. I don't understand why a message was not left on our phone and only 2 calls were made. Also the elevator near our unit was out of order for several months.
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
??
Verified User
•
Dec 4, 2025
5.0/5
5.0/5
Kyle was great, he took care of storage needs. Customer service was great. Thank you.
Verified User
•
Dec 4, 2025
5.0/5
5.0/5
Great customer service at the Fairfax Station (VA) location. Very easy to sign up. Also, I found the facility to be a great shape and the unit was in fantastic condition.
Verified User
•
Nov 11, 2025
3.0/5
3.0/5
All was good, except price increases
Verified User
•
Nov 9, 2025
4.0/5
4.0/5
Easy procedure to follow, easy access, rentals are secured
Verified User
•
Nov 6, 2025
5.0/5
5.0/5
CubSmart is the only place I foundIn all aspects .even after I moved outFor some reason I go back like it’s home.If anyone wants to rent storage CubSmart isA best choice.it’s safe clean,good price too.