there are a few things that could be worked on to be better. Might be overnight access. I was stuck outside in the middle of the night with my storage being opened on the inside. I had to wait until 6 AM for it to open up again. worst experience!!!
Verified User
•
Feb 3, 2026
5.0/5
5.0/5
Always Excellent customer service, from beginning to end and never had any issues but the respect from customer to the staff thanks Cube Smart.
Verified User
•
Jan 25, 2026
5.0/5
5.0/5
Very clean and safe
Verified User
•
Jan 25, 2026
3.0/5
3.0/5
I don't like how the price continued to go up and up
Verified User
•
Jan 18, 2026
3.0/5
3.0/5
Easy access to storage
Verified User
•
Jan 17, 2026
5.0/5
5.0/5
Kat and Brad were very knowledgeable and helpful! Also, they were so nice and went above and beyond to take care of all my needs.
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
Very clean environment
Verified User
•
Dec 27, 2025
3.0/5
3.0/5
Penalties fees too frequent
Verified User
•
Dec 13, 2025
2.0/5
2.0/5
I have had two units here for three years. Due to a stupid mistake by one of your employees my unit was turned on as moved out. It was not moved out. She mixed up the numbers and put mine in instead of the correct one. This caused much distress and frustration and embarrassment when we attempted to enter my unit for someone to pick up something. Then the office worker had to set me up in the system as a new customer. Totally unacceptable and unprofessional.
there are a few things that could be worked on to be better. Might be overnight access. I was stuck outside in the middle of the night with my storage being opened on the inside. I had to wait until 6 AM for it to open up again. worst experience!!!
Verified User
•
Feb 3, 2026
5.0/5
5.0/5
Always Excellent customer service, from beginning to end and never had any issues but the respect from customer to the staff thanks Cube Smart.
Verified User
•
Jan 25, 2026
5.0/5
5.0/5
Very clean and safe
Verified User
•
Jan 25, 2026
3.0/5
3.0/5
I don't like how the price continued to go up and up
Verified User
•
Jan 18, 2026
3.0/5
3.0/5
Easy access to storage
Verified User
•
Jan 17, 2026
5.0/5
5.0/5
Kat and Brad were very knowledgeable and helpful! Also, they were so nice and went above and beyond to take care of all my needs.
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
Very clean environment
Verified User
•
Dec 27, 2025
3.0/5
3.0/5
Penalties fees too frequent
Verified User
•
Dec 13, 2025
2.0/5
2.0/5
I have had two units here for three years. Due to a stupid mistake by one of your employees my unit was turned on as moved out. It was not moved out. She mixed up the numbers and put mine in instead of the correct one. This caused much distress and frustration and embarrassment when we attempted to enter my unit for someone to pick up something. Then the office worker had to set me up in the system as a new customer. Totally unacceptable and unprofessional.