I was in a cubesmart prior and the conditions for the unit were very bad and my rent kept increasing so i finally left .Called and complained, unfortunately that was the only storage unit close to my home , so i stayed with vubesmart.
Verified User
•
Jun 29, 2026
1.0/5
1.0/5
Extremely poor customer service from “management”
Verified User
•
Jun 21, 2026
1.0/5
1.0/5
Personnel and was never there on time in the morning.Rates got hiked up with little to no explanation.
Verified User
•
Jun 20, 2026
1.0/5
1.0/5
expensive rate hikes
Verified User
•
Jun 6, 2026
4.0/5
4.0/5
The customer service was good and the unit was nice
Verified User
•
May 28, 2026
1.0/5
1.0/5
Hi fee
Verified User
•
May 12, 2026
1.0/5
1.0/5
Not 24h/7d access to your unit..Heavy harassment when you are late for your payment even for one day...Way too expensive..
Verified User
•
May 12, 2026
3.0/5
3.0/5
None
Verified User
•
May 7, 2026
5.0/5
5.0/5
I was always please with there customer service. Staff was easy to communicate with and always willing to help. I Definitely recommend cube smart to anyone.
I was in a cubesmart prior and the conditions for the unit were very bad and my rent kept increasing so i finally left .Called and complained, unfortunately that was the only storage unit close to my home , so i stayed with vubesmart.
Verified User
•
Jun 29, 2026
1.0/5
1.0/5
Extremely poor customer service from “management”
Verified User
•
Jun 21, 2026
1.0/5
1.0/5
Personnel and was never there on time in the morning.Rates got hiked up with little to no explanation.
Verified User
•
Jun 20, 2026
1.0/5
1.0/5
expensive rate hikes
Verified User
•
Jun 6, 2026
4.0/5
4.0/5
The customer service was good and the unit was nice
Verified User
•
May 28, 2026
1.0/5
1.0/5
Hi fee
Verified User
•
May 12, 2026
1.0/5
1.0/5
Not 24h/7d access to your unit..Heavy harassment when you are late for your payment even for one day...Way too expensive..
Verified User
•
May 12, 2026
3.0/5
3.0/5
None
Verified User
•
May 7, 2026
5.0/5
5.0/5
I was always please with there customer service. Staff was easy to communicate with and always willing to help. I Definitely recommend cube smart to anyone.