일하는 지원들에 태도가 나쁘다 물건을 옮길려고 밀차를 한나더 빌려달라고 했는데 바쁘지도 않은데 바쁘다고 빌려줄수 없다고 했어요 물건을 보관하는데에 쥐들이 내 물건을 다 망쳤어요. 정말 실망했어요
Verified User
•
May 6, 2026
2.0/5
2.0/5
Cambian mucho el presio empecé pagando 145 y ya estaba en 240
Verified User
•
May 5, 2026
3.0/5
3.0/5
Needed a smaller unit but it wasn't easy to lift heavy box up to it. Therefore we had to treat a larger unit.
Verified User
•
May 4, 2026
5.0/5
5.0/5
The facility is very clean and it is very easy to get to the storage unit as there are elevators on both sides of the building. The process to get a cart is very easy and the staff is very friendly and helpful.
Verified User
•
May 3, 2026
5.0/5
5.0/5
All the staff is very helpful , very respectful. Around the unit areas is always clean . Smells refreshing when you enter the building and floors.
Verified User
•
Apr 28, 2026
5.0/5
5.0/5
Fantástico
Verified User
•
Apr 21, 2026
1.0/5
1.0/5
Terrible experience and worse communication. Before our last month, I specifically called to ask whether we'd get a prorated refund if we moved out mid-month. I used an example of moving out in the middle of the month and getting money back for the unused days. I was told yes. That answer is the only reason we paid for another full month instead of moving out at the end of the month like we originally planned.We moved out before the middle of the month. Paid around $600 for the month. When I asked about the refund, I was suddenly told there are no refunds.When I pushed back, the manager got on the phone and started yelling in another language in the background, maybe conversing with his employees, while telling me he "didn't know" what his employee told me because he was on vacation. He was literally looking at the call logs and still claimed he couldn't figure out what was said. No accountability, no attempt to make it right, no acknowledgment that his staff gave me false information that cost me money in unused days.If an employee gives a customer wrong info and that customer makes a financial decision based on it, the company owns that. CubeSmart Flushing apparently does not.
Verified User
•
Apr 14, 2026
5.0/5
5.0/5
Very good customer service. Checked up on storage unit when it was empty and noticed that the lock was missing. Shows that the employees are on top of things and very diligent in noticing changes and checking on the units. It actually really reassured me that the place is looked afer
Verified User
•
Apr 12, 2026
5.0/5
5.0/5
All good
Verified User
•
Apr 9, 2026
1.0/5
1.0/5
The price since I rented the space proximate three years ago the price has gone up almost double.
일하는 지원들에 태도가 나쁘다 물건을 옮길려고 밀차를 한나더 빌려달라고 했는데 바쁘지도 않은데 바쁘다고 빌려줄수 없다고 했어요 물건을 보관하는데에 쥐들이 내 물건을 다 망쳤어요. 정말 실망했어요
Verified User
•
May 6, 2026
2.0/5
2.0/5
Cambian mucho el presio empecé pagando 145 y ya estaba en 240
Verified User
•
May 5, 2026
3.0/5
3.0/5
Needed a smaller unit but it wasn't easy to lift heavy box up to it. Therefore we had to treat a larger unit.
Verified User
•
May 4, 2026
5.0/5
5.0/5
The facility is very clean and it is very easy to get to the storage unit as there are elevators on both sides of the building. The process to get a cart is very easy and the staff is very friendly and helpful.
Verified User
•
May 3, 2026
5.0/5
5.0/5
All the staff is very helpful , very respectful. Around the unit areas is always clean . Smells refreshing when you enter the building and floors.
Verified User
•
Apr 28, 2026
5.0/5
5.0/5
Fantástico
Verified User
•
Apr 21, 2026
1.0/5
1.0/5
Terrible experience and worse communication. Before our last month, I specifically called to ask whether we'd get a prorated refund if we moved out mid-month. I used an example of moving out in the middle of the month and getting money back for the unused days. I was told yes. That answer is the only reason we paid for another full month instead of moving out at the end of the month like we originally planned.We moved out before the middle of the month. Paid around $600 for the month. When I asked about the refund, I was suddenly told there are no refunds.When I pushed back, the manager got on the phone and started yelling in another language in the background, maybe conversing with his employees, while telling me he "didn't know" what his employee told me because he was on vacation. He was literally looking at the call logs and still claimed he couldn't figure out what was said. No accountability, no attempt to make it right, no acknowledgment that his staff gave me false information that cost me money in unused days.If an employee gives a customer wrong info and that customer makes a financial decision based on it, the company owns that. CubeSmart Flushing apparently does not.
Verified User
•
Apr 14, 2026
5.0/5
5.0/5
Very good customer service. Checked up on storage unit when it was empty and noticed that the lock was missing. Shows that the employees are on top of things and very diligent in noticing changes and checking on the units. It actually really reassured me that the place is looked afer
Verified User
•
Apr 12, 2026
5.0/5
5.0/5
All good
Verified User
•
Apr 9, 2026
1.0/5
1.0/5
The price since I rented the space proximate three years ago the price has gone up almost double.