only reason not a 10 was the fees were increased very significantly.
Verified User
•
May 17, 2026
1.0/5
1.0/5
Horrible. Racist staff. Nicki was overheard telling customers that next time she could give them money when they asked and the she has given a lock to a former customer who was going off to college to shop them. Staff should’ve fired Racism. No customer service. A cancer to your company.
Verified User
•
May 13, 2026
5.0/5
5.0/5
The staff is awesome and the facility is always clean. You can't ask for anything more.
Verified User
•
May 9, 2026
1.0/5
1.0/5
Charged fees beyond my lease agreement. Front desk staff lies.
Verified User
•
May 8, 2026
1.0/5
1.0/5
Horrible
Verified User
•
May 8, 2026
1.0/5
1.0/5
Horrible
Verified User
•
May 8, 2026
5.0/5
5.0/5
Very easy to book a unit and competitive pricing. Facility was clean and climate controlled.
Verified User
•
May 8, 2026
1.0/5
1.0/5
Absolutely atrocious manager and staff. Racist. Rude. Unprofessional. Ungrateful. Nikki and her team are a deficit to the company. Made untrue accusations with no foundation. Limited my access hours. I should receive a refund since I only had a fraction of my time I paid
Verified User
•
May 5, 2026
1.0/5
1.0/5
Manager Hassan failed to return calls after repeated attempts.
Verified User
•
May 5, 2026
3.0/5
3.0/5
The facility and manager is great. However, my only negative experience was with unloading from the moving truck - there isn't a designated loading zone and the parking area is too small for a moving truck so had to park on the street.
only reason not a 10 was the fees were increased very significantly.
Verified User
•
May 17, 2026
1.0/5
1.0/5
Horrible. Racist staff. Nicki was overheard telling customers that next time she could give them money when they asked and the she has given a lock to a former customer who was going off to college to shop them. Staff should’ve fired Racism. No customer service. A cancer to your company.
Verified User
•
May 13, 2026
5.0/5
5.0/5
The staff is awesome and the facility is always clean. You can't ask for anything more.
Verified User
•
May 9, 2026
1.0/5
1.0/5
Charged fees beyond my lease agreement. Front desk staff lies.
Verified User
•
May 8, 2026
1.0/5
1.0/5
Horrible
Verified User
•
May 8, 2026
1.0/5
1.0/5
Horrible
Verified User
•
May 8, 2026
5.0/5
5.0/5
Very easy to book a unit and competitive pricing. Facility was clean and climate controlled.
Verified User
•
May 8, 2026
1.0/5
1.0/5
Absolutely atrocious manager and staff. Racist. Rude. Unprofessional. Ungrateful. Nikki and her team are a deficit to the company. Made untrue accusations with no foundation. Limited my access hours. I should receive a refund since I only had a fraction of my time I paid
Verified User
•
May 5, 2026
1.0/5
1.0/5
Manager Hassan failed to return calls after repeated attempts.
Verified User
•
May 5, 2026
3.0/5
3.0/5
The facility and manager is great. However, my only negative experience was with unloading from the moving truck - there isn't a designated loading zone and the parking area is too small for a moving truck so had to park on the street.