The facility is clean and I feel safe being there alone. The security measures of having to put in the code everywhere is a nice safety feature

clean

Excellent customer service

Office is inside and needs security code to even reach the desk

The customer service is amazing, and it's a quick check in process with the two wonder ladies in the office.

Unreasonable increase in storage cost

Cuz you guys are the best

Horrible customer service.

I was selling my home in New York and booked a unit online before my closing. When I finally got to my new location I realized the unit I ordered was not large enough for my belongings. Nicole and Angie were extremely helpful and kind. They were able to get me the same discounted rate that I had booked originally and I am so grateful to them for that. These employees recognized my frustration after a long day of moving and were able to fix my problem with a friendly demeanor that made my stressful day much better. Thanks again to Nicole and Angie!

I do like cubesmart, this was my second time using this storage, however cost of this storage has gone up and the service dropped in quality.