Cube smart has always had the unit size that I need and very courteous team members

Raise my rate in like 2 monthsToo expensive.

I have been very happy with the Cubesmart services, but I'm not happy about the $50 increase to my monthly charges when it was known my daughter was out of the country and intended to store her belongings for 6 months. I know it was in the contract, but it seemed like a very shady practice and I'm not sure I would trust Cubesmart for future use.

The price was raised two times in three years.

Excellent accomodation and service

A free month of rental is advertised, however, is not given to existing customers when they are signing up to rent a 2nd unit. I understand you trying to attract new customers, however, taking care of existing, long-time customers should also be a priority.

Employees were courteous and helpful. Location was a big factor.

Unit was old but functional...rat droppings there over time...started looking for better and closer storage a few months ago on your last price increase in 6/24 to $77.50/mth for a non A/C unit...Our original price started at $24.75 in 3/21 and in 4/24 increased to $77.50...that' s a compound annual growth rate of 44%....Ridiculous... You guys got greedy especially now that there are many new storage places available with A/C that are easily 3X better than your facility with better pricing as well....Learned my lesson with you; won't be back.

nice staff, easy excess, air cond, stayed safe in hurricanes

Helped us with just the right size we needed. You didn't try to upsell us. You even offered us discounts.