Customer service by the employee was great. He helped us every way he could.
Verified User
•
Jan 26, 2026
2.0/5
2.0/5
I was a Cube Smart Customer for several continuous years.I had also complained about a shortage of carts at my locker area. One time I had to go to another building to get a cart and drag it over to my vehicle to unload.... When you raised my rent up to $195.00 for a 5X10 locker was the last straw.
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
I had no issues with having this unit here.
Verified User
•
Jan 22, 2026
3.0/5
3.0/5
Front office people were always cordial and helpful. The storage unit door was not in good working order.
Verified User
•
Jan 18, 2026
2.0/5
2.0/5
To many rental changes.I have been renting my unit for over 18 years way before CubeSmart had taken over.Cube Smart did not take in consideration of the years that I have been renting only to raise my rental constantly
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Cube smart has always had the unit size that I need and very courteous team members
Verified User
•
Jan 9, 2026
2.0/5
2.0/5
Raise my rate in like 2 monthsToo expensive.
Verified User
•
Jan 8, 2026
2.0/5
2.0/5
I have been very happy with the Cubesmart services, but I'm not happy about the $50 increase to my monthly charges when it was known my daughter was out of the country and intended to store her belongings for 6 months. I know it was in the contract, but it seemed like a very shady practice and I'm not sure I would trust Cubesmart for future use.
Customer service by the employee was great. He helped us every way he could.
Verified User
•
Jan 26, 2026
2.0/5
2.0/5
I was a Cube Smart Customer for several continuous years.I had also complained about a shortage of carts at my locker area. One time I had to go to another building to get a cart and drag it over to my vehicle to unload.... When you raised my rent up to $195.00 for a 5X10 locker was the last straw.
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
I had no issues with having this unit here.
Verified User
•
Jan 22, 2026
3.0/5
3.0/5
Front office people were always cordial and helpful. The storage unit door was not in good working order.
Verified User
•
Jan 18, 2026
2.0/5
2.0/5
To many rental changes.I have been renting my unit for over 18 years way before CubeSmart had taken over.Cube Smart did not take in consideration of the years that I have been renting only to raise my rental constantly
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Cube smart has always had the unit size that I need and very courteous team members
Verified User
•
Jan 9, 2026
2.0/5
2.0/5
Raise my rate in like 2 monthsToo expensive.
Verified User
•
Jan 8, 2026
2.0/5
2.0/5
I have been very happy with the Cubesmart services, but I'm not happy about the $50 increase to my monthly charges when it was known my daughter was out of the country and intended to store her belongings for 6 months. I know it was in the contract, but it seemed like a very shady practice and I'm not sure I would trust Cubesmart for future use.