Front office people were always cordial and helpful. The storage unit door was not in good working order.
Verified User
•
Jan 18, 2026
2.0/5
2.0/5
To many rental changes.I have been renting my unit for over 18 years way before CubeSmart had taken over.Cube Smart did not take in consideration of the years that I have been renting only to raise my rental constantly
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Cube smart has always had the unit size that I need and very courteous team members
Verified User
•
Jan 9, 2026
2.0/5
2.0/5
Raise my rate in like 2 monthsToo expensive.
Verified User
•
Jan 8, 2026
2.0/5
2.0/5
I have been very happy with the Cubesmart services, but I'm not happy about the $50 increase to my monthly charges when it was known my daughter was out of the country and intended to store her belongings for 6 months. I know it was in the contract, but it seemed like a very shady practice and I'm not sure I would trust Cubesmart for future use.
Verified User
•
Dec 30, 2025
1.0/5
1.0/5
The price was raised two times in three years.
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
Excellent accomodation and service
Verified User
•
Dec 15, 2025
1.0/5
1.0/5
A free month of rental is advertised, however, is not given to existing customers when they are signing up to rent a 2nd unit. I understand you trying to attract new customers, however, taking care of existing, long-time customers should also be a priority.
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
Employees were courteous and helpful. Location was a big factor.
Front office people were always cordial and helpful. The storage unit door was not in good working order.
Verified User
•
Jan 18, 2026
2.0/5
2.0/5
To many rental changes.I have been renting my unit for over 18 years way before CubeSmart had taken over.Cube Smart did not take in consideration of the years that I have been renting only to raise my rental constantly
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Cube smart has always had the unit size that I need and very courteous team members
Verified User
•
Jan 9, 2026
2.0/5
2.0/5
Raise my rate in like 2 monthsToo expensive.
Verified User
•
Jan 8, 2026
2.0/5
2.0/5
I have been very happy with the Cubesmart services, but I'm not happy about the $50 increase to my monthly charges when it was known my daughter was out of the country and intended to store her belongings for 6 months. I know it was in the contract, but it seemed like a very shady practice and I'm not sure I would trust Cubesmart for future use.
Verified User
•
Dec 30, 2025
1.0/5
1.0/5
The price was raised two times in three years.
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
Excellent accomodation and service
Verified User
•
Dec 15, 2025
1.0/5
1.0/5
A free month of rental is advertised, however, is not given to existing customers when they are signing up to rent a 2nd unit. I understand you trying to attract new customers, however, taking care of existing, long-time customers should also be a priority.
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
Employees were courteous and helpful. Location was a big factor.