I like that someone is there to talk to when renting. We tried several others before we found cube smart. And they all wanted you to scan a qr code to rent.
Verified User
•
Mar 10, 2026
4.0/5
4.0/5
Awesome customer service!
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
Easy to sign up and pay.
Verified User
•
Feb 12, 2026
3.0/5
3.0/5
Seamless setup and canceling process. Negatives were that on a few occasions I was locked out and locked into the facility due to the electronic gates and locks and couldn't reach the service department. They also increased the price within a few months of signing up.
Verified User
•
Feb 10, 2026
1.0/5
1.0/5
My storeage unit was broken into and per the agreement I had insurance. My issue is with the insurance company more than it is with Cube Smart. I feel like Cube Smart should of known all the information I needed to file a claim and provided what documentation I needed from them to file with my claim wich was not provided. At the time I stressed for financial and personnel reasons, so I did not follow through with everything they were asking of me
Verified User
•
Jan 6, 2026
5.0/5
5.0/5
Great storage unit rented with you guys for a little over 4 years and I never had a problem. Staff is amazing.
Verified User
•
Dec 30, 2025
2.0/5
2.0/5
Storage facility is old, dark and dirty — felt unsafe. Prices keep increasing every certain number of months.
I like that someone is there to talk to when renting. We tried several others before we found cube smart. And they all wanted you to scan a qr code to rent.
Verified User
•
Mar 10, 2026
4.0/5
4.0/5
Awesome customer service!
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
Easy to sign up and pay.
Verified User
•
Feb 12, 2026
3.0/5
3.0/5
Seamless setup and canceling process. Negatives were that on a few occasions I was locked out and locked into the facility due to the electronic gates and locks and couldn't reach the service department. They also increased the price within a few months of signing up.
Verified User
•
Feb 10, 2026
1.0/5
1.0/5
My storeage unit was broken into and per the agreement I had insurance. My issue is with the insurance company more than it is with Cube Smart. I feel like Cube Smart should of known all the information I needed to file a claim and provided what documentation I needed from them to file with my claim wich was not provided. At the time I stressed for financial and personnel reasons, so I did not follow through with everything they were asking of me
Verified User
•
Jan 6, 2026
5.0/5
5.0/5
Great storage unit rented with you guys for a little over 4 years and I never had a problem. Staff is amazing.
Verified User
•
Dec 30, 2025
2.0/5
2.0/5
Storage facility is old, dark and dirty — felt unsafe. Prices keep increasing every certain number of months.